The post of Centre Manager is residential and includes all meals and accommodation. The Centre Manager is responsible for the smooth running of all aspects of the centre, establishing procedures and solving problems quickly and efficiently. As a residential position, duties will include supervising students on activities, in their residences and during mealtimes and free time.
The Centre Manager must be aware of everything that is happening at the centre and keep communication channels with the area coordinator(s) and Senior Management team. The Centre Manager will guide and support all staff in implementing the programme and provide the necessary resources to achieve the set objectives laid out in the St Andrew’s College Language Schools Policies and Procedures. The Centre Manager role is a senior management position, and you should expect a demanding workload. You will be monitoring all aspects of the programme.
The role of the Centre Manager incorporates the following:
- Management of the centre to ensure that a high-quality programme is delivered, following our guidelines closely.
- Coordinating and supporting the academic and activities programmes, ensuring that they are linked.
- Leading the centre’s Management Team and ensuring effective management of all staff.
- Maintaining a professional working relationship with staff, clients, and venue staff.
- Safety and welfare of all employees and students.
- Quality assuring and ensuring customer satisfaction.
The employee must also provide an email address and contact telephone number of 3 referees who can verify their suitability for the post and suitability to work with those aged under 18.
All staff undergo a paid induction (£12.71/hour) and may be asked to start work after this induction. This payment will be made on completion of agreed contract and on return of all company resources and property. Both the induction and the work afterwards are paid. Attendance at the induction is an essential part of the employment.
Reports to: St Andrew’s College Senior Management Team/Area Coordinator(s)
Other Important Information
- You may be required to work more than 48 hours per week.
- Evening and weekend work will be required.
- All staff accrue pro rata paid holiday during their period of employment.
- Holiday pay in lieu of untaken holiday is paid at the end of the contract.
- Company t-shirts, lanyards and ID badges are provided and must be always worn whilst on duty.
- Staff do not receive any overtime payment unless this is expressly agreed with the Managing Director.
- All staff must be employees of St Andrew’s College Language Schools.
