We are looking for a highly motivated and organised individual to join our Digital Programme and Communities Team as Project Support Officers.
The role will provide dedicated support to ensure the effective delivery of Durham County Councils emerging digital programme of work. You will contribute to ensuring projects are well-governed, well-documented and aligned with organisational priorities.
You will support the development, coordination, monitoring and reporting of initiatives, ensuring high standards of project support. The role will also support the design and maintenance of systems, documentation and processes required to underpin the developing work programme.
The post will provide dedicated support to the Digital Programme Management Office, and digital projects evolving as a result of service developments and the Councils Transformation programme. This is a great opportunity to support the governance processes that underpin this work programme, providing project co-ordination, and helping maintain clear reporting, engagement and communication across a range of stakeholders. This post is fixed-term for 18 months.
WHAT IS INVOLVED?
You will support a wide range of activities that help ensure successful delivery of the Councils digital programme of work. Key responsibilities include:
- Supporting the delivery and tracking of projects under the work programme.
- Assisting with pilots, proofs-of-concept and discovery work.
- Preparing and coordinating documentation, governance materials and project reporting.
- Collating performance metrics, user feedback and evaluation data.
- Producing structured reporting, dashboards and transparent audit trails for projects.
- Monitoring progress and contributing to reports for relevant governance groups and stakeholders.
- Researching best practice in areas such as governance, ethics, risk management and emerging technologies.
We encourage you to contact Ross McMonigle, Strategy and Service Engagement Officer via email at
[email protected] to arrange an informal discussion about the role.
WHAT WILL I NEED?
- You will be educated to level 4 or equivalent and experience supporting complex projects, using a range of IT systems, and managing administrative and financial processes.
- You will have strong communication, organisational and research skills, along with the ability to work with multiple stakeholders and perform well under pressure.
- You must be self-motivated and able to work independently and as part of a team with the ability to plan and prioritise effectively.
Please refer to the attached Person Specification for the full criteria.
INTERVIEWS
Interviews will be held on 25th August 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
HOW TO APPLY?
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email
[email protected]
All correspondence relating to your application will be sent from
[email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.
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