The Role
We are hiring an Investigations Team Manager in our FTP Case Progression & Quality team, you will manage a team of Regulatory Investigators to ensure case load is managed professionally within Service Level Agreements and Key Performance Indicators, high risk cases identified and interim orders obtained. This is a fast paced and demanding role, requiring strong people management experience, ability to problem solve, regulatory investigation and or disciplinary expertise.
Your responsibilities will include;
- Lead and motivate a team of Regulatory Investigators, creating a culture of accountability, collaboration, and continuous improvement.
- Oversee complex and sensitive investigations, ensuring quality, consistency, and adherence to regulatory standards.
- Work confidently under pressure managing competing priorities, tight deadlines, and a dynamic caseload environment.
- Partner with internal and external stakeholders, offering case progression advice and influencing at all levels.
- Tackle operational leadership responsibilities, from workflow management to reporting and decision making.
- Manage a range of people matters with professionalism, sensitivity, and strong judgement from recruitment to probation support, performance management, coaching and mentoring
Person Specification
Essential Criteria We’re looking for candidates that have:
- Experience working within an investigatory, regulatory, legal, or compliance environment.
- The ability to work calmly and effectively under pressure, managing multiple demands without compromising standards.
- Strong analytical skills, professional integrity, and a focus on quality.
- A genuine passion for leading, supporting and developing people.
- Excellent communication skills and the confidence to influence decisions.
- Ability to problem solve and coach others to develop their problem solving skills.
Important Information
- Candidates must have the right to work in the UK.
- We conduct original document checks, as part of Pre employment screening.
- Candidates require a Disclosure and Barring Service (DBS) criminal record check.
- We are unable to provide feedback at application stage.
Application Process
To apply, please submit:
- Your CV and Supporting Statement demonstrating how you meet the job role and essential criteria.
- We will not consider applications without a supporting statement.
- An assessment day will be held onsite at our London office.
- We reserve the right to close vacancies early due to high application volumes and therefore encourage you to apply early.
- Advert Closing Date: 26 June 2026 HCPC will review applications weekly, please apply early to ensure your application is considered.
- Shortlisting: Week commencing 20th July 2026
- Assessment Centre Date: Tuesday 4th August 2026. Candidates are only required to attend one onsite assessment AM or PM and will be notified promptly of the outcome. The assessment day will include several tasks related to the job role and a competency based interview.
Equality, Diversity, and Inclusion
HCPC is committed to being an actively anti discriminatory organisation and a Disability Confident employer. We strongly encourage applications from suitably qualified candidates from all backgrounds.We will make reasonable adjustments to ensure an inclusive and barrier free recruitment process and guarantee an interview for disabled candidates who meet the minimum criteria. For a confidential discussion about support or adjustments, please contact [email protected].
Our values underpin everything we do. In addition to role specific competencies, candidates will be assessed against the HCPC Values and Behavioural Framework during the selection process.
Pay: £49,000.00-£51,000.00 per year
Work Location: Hybrid remote in London SE11 4BU
