Quality Assurance Assistant
Brakes are currently recruiting for a Quality Assurance Assistant to join the team on site in Hemel Hempstead, on a Full Time Permanent basis.
In this role you will carry out QA Assessments of products to ensure Quality Vs Specification and reject when out of spec. You will monitor a range of products which could include fresh produce, fresh meat, chilled, frozen and ambient products to ensure consistent customer quality delivered. As a Quality Assurance Assistant, you liaise and report the findings to the Sysco GB Technical Teams as well as supporting any requests made by them.
Key Accountabilities;
- Carryout product assessments against specifications and conduct store walks.
- Analyse Customer complaint data (linking with NDCs QAs)
- Liaise with category TMs and suppliers re specification and product standards and carry out any requests from them including the weekly surveillance photographs.
- Adhoc reporting or assessment, based on Company need; for all products including fresh produce and meat (Spot check any agreed high-risk customers; new / onboarding and those picked up directly with sales colleagues).
- Admin of rejection and QC Hold process to business and suppliers.
- If involved in produce, monitor and assess quality of produce daily, including compliance to specification and stock rotation, monitoring products stocked and the quality of inbound produce.
- Carry out follow up assessments where appropriate on next batches.
- Monitor and assess stock for the regional depots.
- Housekeeping of the QA facility and monitoring of equipment.
- Support any training given at the depot in ensuring the above.
- To work with NDC QAs, TMs, FD Tech, and the depot Management team.
- Adhoc requests to support Technical Function at depot as requested by Supervisor / Manager.
You;
Essential to your success is experience in food operations or working with food, along with basic proficiency in Microsoft Office applications such as Excel, PowerPoint, and Word. A background in the food industry would be advantageous. You are customer-centric, always putting both internal and external customers first, with a genuine passion for food and a people-oriented approach. Driven by performance, you consistently aim to deliver excellent results. You communicate effectively and professionally, whether by phone or email, and are self-motivated with the ability to work autonomously. Your tenacity and flexibility help you adapt to changing demands and challenges.
