We are a busy, growing independent estate agency specialising in residential sales, lettings and property management. Committed to delivering outstanding customer service, we are seeking to appoint a highly organised Sales & Lettings Administrator to provide reliable administrative and operational support to the Sales & Lettings team. This role is an excellent opportunity for a candidate with exceptional customer service skills who thrives in a fast‑paced, customer‑focused environment.
Summary of Key Responsibilities
- Respond to incoming telephone calls, emails, web/portal enquiries and in‑person visitors.
- Prepare marketing materials that highlight property key features and selling points.
- Maintain online and shop‑floor property listings and ensure accurate property, client and tenant records.
- Support the monitoring of property sales and lettings from offer and acceptance through to move‑in, liaising with solicitors, buyers and vendors.
- Process tenancy applications and references, including conducting Right to Rent and AML checks.
- Support the drafting of tenancy agreements and associated lettings paperwork.
- Respond to tenant‑reported emergency repairs and maintenance issues, liaising with approved contractors and arranging emergency call‑outs where necessary.
- Participate in the out‑of‑hours emergency contact rota.
- Occasionally holding and monitoring the company emergency mobile phone outside normal office hours.
Please refer to the attached Job Description and Person Specification for full details.
What We Offer
- Flexible part-time working hours.
- Competitive salary based on experience.
- Friendly and supportive working environment.
- Opportunity to build a long-term career within the property sector.
How to Apply: Please submit your CV along with a brief supporting statement outlining your experience and suitability for the role.
Pay: £9,941.00-£16,568.00 per year
Work Location: In person
