Job Overview
We are seeking a proactive and customer-focused Heating and Plumbing Trade Counter Sales professional to join our team. The successful candidate will be responsible for assisting customers at our trade counter, providing expert product advice, and ensuring a seamless sales experience. This role offers an excellent opportunity to develop your sales and organisational skills within a dynamic retail environment.
Existing heating and plumbing sales experience is preferred along with a UK drivers license
Responsibilities
- Greet customers warmly and assist them with their purchasing needs at the trade counter
- Provide detailed product information and advice to optimise customer satisfaction
- Upsell additional products or services to maximise sales opportunities
- Process transactions accurately using the point-of-sale system, including handling cash and card payments
- Maintain organised merchandising displays to promote products effectively
- Manage stock levels, restock shelves, and ensure the trade counter area remains tidy and inviting
- Answer customer enquiries via phone or in person with professionalism and courtesy
- Assist with inventory management and stock rotation as required
- Support team members in achieving sales targets and delivering excellent customer service
Skills
- existing sales experience in the heating and/or plumbing industry
- Strong communication skills with the ability to engage confidently with diverse customers
- Excellent organisational skills to manage multiple tasks efficiently
- Basic maths skills for handling transactions accurately
- Effective time management to prioritise tasks during busy periods
- Good phone etiquette when dealing with remote enquiries or follow-ups
- Proven ability in upselling products or services to enhance sales performance
- Organisation of merchandising displays to attract customer attention
- Ability to work well within a team environment, demonstrating flexibility and reliability
Pay: £24,420.00-£33,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
