Mortgage Administrator / Trainee Mortgage Adviser – North London
Salary: £25000 - 30000 per annum + excellent career progression
Are you highly organised, confident with numbers, great with people and looking to build a long-term career in financial services?
We are an established Mortgage & Protection business based in North London, with over 20 years’ experience, a strong existing client bank and a loyal client base built through years of excellent service.
We are looking for an experienced Mortgage Administrator to join our growing team.
However, this is more than simply an administration role.
For the right person, there is a genuine opportunity to progress within the business and train to become a qualified Mortgage Adviser, developing your knowledge, skills and career within the mortgage and financial services industry.
The Role
You will work closely with our Mortgage Advisers and clients, supporting the end-to-end mortgage process and ensuring cases are progressed efficiently and professionally.
Your responsibilities will include:
- Managing mortgage applications from submission through to completion
- Liaising with clients, lenders, solicitors, estate agents and other professionals
- Gathering and checking client documentation
- Monitoring mortgage offers, valuations and outstanding requirements
- Maintaining accurate records and updating our CRM systems
- Chasing cases and resolving issues to keep applications moving
- Communicating with clients by telephone, email and other channels
- Supporting Mortgage Advisers with case preparation and administration
- Identifying problems and finding practical solutions
- Ensuring a high level of customer service at every stage
What We’re Looking For
We are looking for someone who is:
- Highly organised and able to manage multiple tasks simultaneously
- Excellent at working with numbers and figures
- A confident and articulate communicator
- Professional and comfortable speaking to clients
- Very good with IT and computer systems
- Extremely accurate and detail-oriented
- A good problem solver who doesn’t give up when things become difficult
- Able to work under pressure and meet deadlines
- Proactive, enthusiastic and willing to learn
- A team player with a positive attitude
- Commercially aware and interested in developing a career in financial services
Experience
Previous mortgage administration or financial services experience is highly desirable.
However, we are also interested in hearing from high-calibre A-level students, school leavers or university graduates who can demonstrate excellent communication skills, strong numeracy, organisation and a genuine desire to build a career in financial services.
You don’t necessarily need years of experience if you have the right attitude, intelligence and work ethic.
Career Progression
For the right individual, we will provide the opportunity to develop beyond administration and work towards becoming a qualified Mortgage Adviser.
You will gain practical experience across:
Mortgage Administration → Mortgage Case Management → Mortgage Adviser Training → Qualified Mortgage Adviser
This is an excellent opportunity for someone who wants to build a long-term career rather than simply take another job.
Why Join Us?
✔ Established mortgage and protection business with 20+ years’ experience
✔ Existing loyal client bank
✔ Established reputation within the industry
✔ Supportive and experienced team
✔ Competitive salary
✔ Genuine career progression
✔ Opportunity to train as a Mortgage Adviser
✔ Long-term career development within financial services
✔ Varied role with exposure to the full mortgage process
The Person We’re Looking For
Most importantly, we are looking for someone who is bright, ambitious, hardworking and hungry to learn.
If you are the type of person who enjoys solving problems, is naturally organised, communicates well with people and wants to progress, we would like to hear from you.
If you’re looking for a career in mortgages and financial services, this could be the opportunity you’ve been looking for.
Apply now with your CV and a short covering note explaining why you are interested in the role and where you see yourself developing within the business.
Pay: £25,000.00-£30,000.00 per year
Work Location: In person
