Job Overview
We are seeking a dedicated and confident Supervisor to join our team at The Five Alls.
We are known for our welcoming atmosphere, warm service and delicious food. The ideal candidate will possess hospitality experience, ideally in a supervisory role, but more importantly have a passion for the hospitality industry and delivering excellent customer service. This role involves working with the General & Deputy Managers to ensure the smooth running of the pub, and maintaining high standards of service.
Responsibilities
- Supporting the day-to-day management of the pub
- Manage shifts ensure smooth front of house operations
- Lead the team and help foster the positive, close-knit team environment we have built
- Ensure compliance with food safety regulations and licensing laws
- Help keep the pub tidy, organised and running efficiently
- Handle customer inquiries and complaints professionally, ensuring a high level of satisfaction
- Observing stock levels of consumables and bar supplies, and placing orders where necessary
Experience
- Proven experience in a supervisory role within the hospitality industry
- Capability to stay calm and adaptable under pressure
- Demonstrated ability to manage teams effectively, with excellent communication skills
- Passion for delivering exceptional customer service while maintaining high operational standards.
- Ability to work flexible hours, including evenings and weekends as required
If you're an enthusiastic individual looking for an ever-developing place to work and progress, we'd love to hear from you.
Pay: From £13.25 per hour
Benefits:
- Company pension
- Discounted or free food
- Sick pay
Work Location: In person
