Join our team and make a difference!
We’re looking for an organised and proactive individual to join the IBD Team at Prince Philip Hospital and deliver high-quality secretarial and administrative support to our clinical staff. In this varied and rewarding role, you will support the Medical Secretary in providing a comprehensive and efficient service to the department, ensuring everything runs smoothly behind the scenes.
You’ll be responsible for managing and maintaining patient records both manually and electronically, handling sensitive information such as clinical correspondence, investigations and results with the highest level of confidentiality and professionalism. You will also play an important part in maintaining continuity of service by stepping in to provide cover during periods of absence.
This is a fantastic opportunity to play a key role in supporting patient care while developing your skills in a fast-paced, supportive environment.
Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams and support the Medical Secretaries.
You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board’s patient database system. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.
Experience of Microsoft Word, Excel, PowerPoint, and E-Mail, coupled with proven secretarial skills and previous experience of minute taking is essential.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22.06.2026
