Restaurant General Manager
Smoke&Bones
Location: On-site
Contract: Full-time | Permanent
Salary: Competitive, starting from £15 per hour (dependent on experience) with
progression opportunities
About Smoke&Bones
Smoke&Bones is an American-style smokehouse built on authentic low and slow BBQ traditions. We specialise in premium smoked meats, handcrafted burgers, and bold flavours, delivering high-quality food with energetic and genuine hospitality. As we continue to grow, we are seeking an experienced and commercially focused Restaurant General Manager to lead our team and drive operational excellence.
Role Overview
As General Manager at Smoke&Bones, you will take full accountability for restaurant performance, overseeing both front-of-house and kitchen operations. You will be responsible for delivering exceptional guest experiences, maintaining smokehouse authenticity, managing financial performance, and developing a strong, motivated team. This is a hands-on leadership role suited to someone confident in high-volume, food-led environments.
Key Responsibilities
● Oversee all daily restaurant operations across the front-of-house and kitchen.
● Maintain Smoke&Bones brand standards and service excellence.
● Ensure consistent quality control of smoked meats, including brisket and ribs.
● Lead service during peak trading periods and support the team on the floor.
● Recruit, train, and develop team members to build a high-performing culture.
● Create and manage staff rotas aligned with labour budgets.
● Monitor and manage P&L performance, including labour and food costs.
● Control stock levels, ordering, and waste management.
● Drive sales performance and identify local marketing opportunities.
● Ensure full compliance with food safety, hygiene, and health and safety
regulations.
● Handle escalated customer feedback professionally and effectively.
Candidate Requirements
● Minimum 1 year experience in a Restaurant Manager or Assistant Manager role
within a food-led environment.
● Experience in a BBQ or smokehouse concept is highly desirable.
● Strong leadership and team development skills.
● Commercial awareness and strong organisational ability.
● Ability to work confidently in a fast-paced, high-volume environment.
● Food Safety Level 3 (Supervising Food Safety in Catering) - essential.
● Strong understanding of HACCP and UK food safety compliance requirements.
● Passion for hospitality and authentic American BBQ.
What We Offer
● Complimentary staff meal during every shift.
● Uniform provided.
● Employee discount across Smoke&Bones.
● Permanent full-time contract.
● Clear progression pathways within a growing hospitality group.
● Competitive pay based on experience.
Job Type: Full-time
Pay: £38,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Chef: 3 years (required)
- Cooking: 3 years (required)
- Management: 6 years (required)
Work Location: In person
