An exciting opportunity has arisen for an experienced operational leader looking for their next challenge. As Regional Operations Director, you will oversee a portfolio of care homes across Norfolk, Suffolk, and Essex, taking responsibility for operational performance, quality, and growth.
Reporting directly to the Co-Chief Operating Officer, you will provide both strategic direction and hands-on leadership, driving exceptional care standards, strong commercial performance, and continuous improvement throughout the region.
About You:
- Provide strategic and operational leadership across a portfolio of care homes within the region, ensuring exceptional standards of care and service delivery.
- Lead, coach and develop Operations Managers and Home Managers, driving high performance and a culture of continuous improvement.
- Ensure homes consistently achieve and maintain CQC ratings of Good or Outstanding, leading on quality, compliance and regulatory performance.
- Take ownership of regional occupancy, revenue and profitability targets, working closely with commercial teams to maximise performance.
- Build strong relationships with commissioners, stakeholders and regulatory bodies to support sustainable growth and service excellence.
- Drive recruitment, retention and succession planning initiatives, fostering an engaged and high-performing workforce.
- Lead operational responses to quality, compliance or performance challenges, implementing effective improvement plans and delivering positive outcomes.
- Champion organisational values, promoting a positive culture focused on resident wellbeing, colleague engagement and outstanding care.
What’s On Offer:
- Salary of £85,000 per annum
- Company car or car allowance
- Performance-related bonus scheme
- Private healthcare (subject to eligibility)
- 25 days annual leave plus bank holidays
About The Client:
Our client is a highly regarded, family-owned care provider known for delivering exceptional, values-driven care in modern, purpose-built environments. With a national reputation for quality and innovation, the organisation places both residents and staff at the heart of everything it does.
Recruitment Timeline:
We are committed to appointing the most suitable candidate and therefore encourage early applications. The recruitment process will involve initial screening, followed by interviews for shortlisted applicants. Any offer of employment will be subject to satisfactory references and an enhanced DBS check.
To apply, please submit your CV.
Please note sponsorship is not available for this role.
Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant regardless of your individual needs. Any reasonable adjustments will be fully supported during the application and hiring process.
HRMNG
Pay: £85,000.00 per year
Work Location: In person
