Overview
We are looking for a motivated Trainee Clinical Dispenser to join our pharmacy team.
This is not a standard pharmacy counter role. You will be trained to work inside the Open Clinix operating system, supporting both safe dispensing and patient-facing clinical services.
You will learn how prescriptions move through the pharmacy, how to support patients professionally, how to prepare information for the pharmacist, and how to help the team keep the branch flowing safely during busy periods.
The role is suitable for someone who is reliable, calm under pressure, willing to learn, and interested in developing a stronger clinical role within community pharmacy.
Full training will be provided. The pharmacist remains responsible for final clinical decisions.
Responsibilities
- Support the dispensing process under supervision, including prescription preparation, labelling, bagging and filing
- Help maintain safe and organised pharmacy workflow
- Support patients at the counter in a polite, professional and calm manner
- Help manage queues, patient collections and general pharmacy flow
- Prepare basic patient information and notes for the pharmacist where trained to do so
- Support clinical services such as blood pressure checks, health checks and consultation preparation after training
- Maintain accurate records and follow pharmacy procedures
- Keep the shop floor, dispensary and patient areas clean, organised and professional
- Escalate concerns, clinical questions or uncertainty to the pharmacist or senior team member
- Work flexibly across different areas of the pharmacy depending on branch pressure
What We Are Looking For
- Good communication skills
- Strong attention to detail
- Calm and professional attitude
- Willingness to learn
- Ability to follow instructions carefully
- Good patient awareness
- Team player mindset
- Interest in healthcare, pharmacy and clinical services
- Ability to work in a busy environment
Desirable
- Previous pharmacy, healthcare, retail or customer service experience
- Interest in progressing within pharmacy
- Confidence speaking to patients
- Good organisation skills
Training Provided
You will be trained in:
- Pharmacy workflow
- Safe dispensing support
- Patient communication
- Queue and pressure management
- Clinical service support
- Open Clinix branch systems
- Working safely under pharmacist supervision
Important
This is a trainee role. You will not be expected to make clinical decisions independently. You will be trained to support the pharmacist and the wider team safely, professionally and effectively.
Pay: £12.72-£14.00 per hour
Work Location: In person
