Job Summary
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and welcoming presence will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients and visitors, managing appointments, coordinating communications, and ensuring smooth administrative operations. Your proactive attitude and attention to detail will contribute to a positive, efficient environment that supports both patient care and clinic success.
Duties
- Greet patients and visitors warmly, creating a friendly and professional atmosphere
- Schedule, confirm, and reschedule patient appointments with precision and care
- Manage incoming calls, answer inquiries, and direct messages promptly
- Maintain accurate patient records, update information, and ensure confidentiality
- Handle check-in/check-out procedures efficiently while verifying insurance details
- Assist with administrative tasks such as filing, faxing, scanning, and data entry
- Support the clinic’s daily operations by coordinating with medical staff and ensuring timely communication
Experience
- Prior office experience or administrative experience in a healthcare setting is preferred
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Strong communication skills to interact confidently with patients, staff, and external partners
- Proficiency in office software applications such as Microsoft Office or similar tools
- Ability to remain calm under pressure while maintaining a positive attitude
- Attention to detail to ensure accuracy in record keeping and appointment scheduling
This role offers an engaging opportunity to be at the heart of patient care delivery. We value energetic individuals who thrive on creating welcoming environments and supporting healthcare teams through efficient administrative practices. Join us in making a difference every day!
Pay: £12.71 per hour
Benefits:
- Free flu jabs
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (preferred)
Location:
- Evesham WR11 1JP (preferred)
Work Location: In person
