To apply, please submit your CV and a covering statement outlining your suitability for the role to [email protected]
At Tempus Novo, we believe that people should be defined by their potential, not their past.
We support people with convictions to secure meaningful, sustainable employment and build better futures for themselves, their families and their communities. Our work extends far beyond helping people find jobs. We empower individuals to rebuild confidence, recognise their strengths, and overcome barriers to achieve lasting change.
We believe in opportunity, second chances and the transformative power of employment. Every person has a story, and we are committed to helping people create a positive new chapter.
The Opportunity
We are seeking a compassionate, organised, and motivated Case Worker and Administrative Support professional to join our team.
This is a unique role combining participant support and case management with administrative and operational responsibilities. The successful candidate will work directly with individuals on their journey towards employment while also providing essential administrative support to ensure the smooth running of the organisation.
This role offers the opportunity to make a genuine difference in people's lives while becoming part of a passionate and supportive team dedicated to creating positive social impact.
Key Responsibilities
Case Work and Participant Support
- Build positive, trusting, and professional relationships with participants.
- Conduct assessments with potential participants to determine suitability for support.
- Understand individuals' goals, strengths, aspirations, and barriers to employment.
- Manage a caseload and provide tailored support throughout the participant journey.
- Help individuals develop confidence, employability skills, and workplace readiness.
- Provide support with CV development, job applications, and interview preparation.
- Work collaboratively with employers and colleagues to identify employment opportunities.
- Support participants before, during and after employment to promote sustained outcomes.
- Build and maintain positive relationships with employers, prisons, probation services, and partner organisations.
- Maintain accurate participant records and case notes.
- Deliver constructive challenge and support where required, encouraging personal responsibility and positive decision-making.
Administrative Support
- Manage calendars, schedule meetings, and prepare agendas and minutes.
- Coordinate meetings, appointments, and diary management activities.
- Handle telephone enquiries, emails, and correspondence professionally.
- Prepare reports, presentations, and organisational documentation.
- Maintain accurate databases, records, and filing systems.
- Complete data entry and ensure information is current and accurate.
- Respond to enquiries from participants, employers, and external stakeholders.
- Coordinate travel and accommodation arrangements when required.
- Provide day-to-day administrative support across the organisation.
- Support general office operations and administrative processes.
- Maintain strict confidentiality when handling sensitive information.
- Work closely with and provide administrative cover for the Business Manager when required.
About You
We are looking for someone who genuinely cares about people and believes in the power of opportunity and second chances.
You will have excellent interpersonal skills and the ability to build meaningful relationships based on trust, respect, and honesty. You will be empathetic, emotionally intelligent, and capable of supporting individuals through both challenges and successes.
Importantly, you will also be confident in having honest and constructive conversations when necessary, balancing compassion with accountability and encouraging individuals to take ownership of their future.
Alongside your people skills, you will be highly organised, reliable and comfortable managing a varied workload. You will understand the importance of accurate administration and attention to detail in delivering high-quality services.
Essential Criteria
- Experience working in a support, mentoring, coaching, employability, recruitment, or customer-focused role.
- Confident driver with own vehicle (mileage paid)
- Strong communication and interpersonal skills.
- Ability to build trust and establish effective working relationships.
- Excellent organisational and time-management skills.
- Ability to manage competing priorities and work independently.
- Strong administrative skills and attention to detail.
- Competent in the use of databases, Microsoft Office applications, and email systems.
- Ability to maintain accurate, confidential, and compliant records.
- Commitment to equality, diversity, and inclusion.
- A genuine passion for supporting people to achieve positive outcomes.
Desirable Criteria
- Experience supporting individuals facing barriers to employment.
- Experience working with people with convictions.
- Knowledge or understanding of the criminal justice system.
- Experience within employability, recruitment, or vocational support services.
- Previous experience in an administrative or office support role.
Why Join Tempus Novo?
Joining Tempus Novo means becoming part of a dedicated team committed to changing lives through employment and opportunity.
We offer:
- The opportunity to make a genuine and lasting difference.
- A supportive and values-driven working environment.
- Meaningful and rewarding work with real social impact.
- Opportunities for personal and professional development.
- The chance to work alongside passionate colleagues who believe in the power of positive change.
At Tempus Novo, every success story matters. If you are enthusiastic about helping people realise their potential and want to be part of an organisation creating lasting change, we would love to hear from you.
To apply, please submit your CV and a covering statement outlining your suitability for the role to [email protected]
Tempus Novo is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Application question(s):
- Please confirm you have a full UK licence and the use of a vehicle
Work Location: Hybrid remote in Pudsey LS28 6LE
