Service Co-ordinator
Bradford
£26K - £28K depending on experience
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Service Co-ordinator
Location: Bradford Salary: £25,000 - £28,000 DOE Job Type: Full-time, Permanent Start Date: Immediate Start Available
We are currently recruiting for a Service Co-ordinator on behalf of our client, with an immediate start available for the right candidate.
This is an excellent opportunity for a highly organised individual with experience in service administration, scheduling, planning, or coordinating field-based engineers. The successful candidate will play a key role in ensuring service requests are handled efficiently and engineer diaries are fully utilised.
Key Responsibilities
Answer incoming customer calls regarding service and repair requirements.
Log service calls and book repairs onto the company's online service management system.
Schedule and coordinate engineer appointments to maximise diary utilisation.
Manage and update engineer workloads and daily schedules.
Liaise with customers to confirm appointments and provide service updates.
Prioritise urgent repairs and respond to changing service demands.
Maintain accurate records and documentation within the system.
Candidate Requirements
Confident and professional telephone manner.
Previous experience within a service coordination, planning, scheduling, maintenance support, or service administration role.
Experience booking repairs, maintenance appointments, or managing field service engineer diaries.
Strong organisational and multitasking skills.
Good IT skills and ability to learn new systems quickly.
Ability to work in a fast-paced environment and manage competing priorities.
Desirable Experience
Candidates from similar service-led, maintenance, engineering, facilities management, or field service environments would be particularly well suited to this position.
If you would like any further details, please forward your CV for consideration
Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
INDYO
