An opportunity has arisen within our busy Basingstoke office for a full time Helpdesk Administrator.
Administrative duties include, answering the telephone, and booking in works with customers, processing of engineers reports and updating customer databases, sharing a busy "in-box" and answering customer queries.
Excellent telephone manner is essential as is attention to detail.
This is a busy and varied role and the successful candidate must be able to prioritise and act in a quick and professional manner with all eventualities.
Full training on in house systems will be given for this role.
Hours are Monday – Friday 8.30am – 5.00pm with 1 hour unpaid leave for lunch.
Free parking is available on site.
Additional benefits include, 20 days holiday, rising to 25 per annum, private health care, pension, insurance.
Job Types: Permanent, Full-time
Salary: £26,000.00-£28,000.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- Private dental insurance
- Private medical insurance
Schedule:
Ability to commute/relocate:
- BASINGSTOKE: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Office/Computer: working on a service desk is essential with 5 years experience (required)
Work Location: In person in Basingstoke
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 3 years (required)
Work Location: In person
