Working as a Tour Supervisor involves being outdoors, coordinating the start of our daily walking tours, interacting with customers and working closely with the guides to ensure the smooth organization of the daily tours we offer.
Previous customer service experience is a bonus but not essential, the main thing is that you are committed, flexible, punctual, professional, willing to learn and fluent in English and Spanish.
Responsibilities:
- Promoting and marketing the business
- Motivating the team to hit their targets
- Overseeing a smooth, efficient running of our daily tours
- Dealing with customer enquiries and aiming to meet their expectations
- Reporting the management regarding daily operations and providing feedback
- Completing daily administrative duties
Qualifications:
- Speak both Spanish & English fluently
- Excellent negotiation and communication skills, both written and verbal
- Team management skills
- Highly resourceful
- Excellent can-do attitude
We offer flexible, part-time work, ideally 5 or 6 days a week.
To apply, please send a cover letter and your CV to [email protected]
