Job Summary
We’re not your average garage - and we’re not looking for an average Service Advisor.
At The Garage Ltd, we’ve built a clean, modern, high-performing workshop with serious intent. Now we’re looking for someone to take ownership of the front-of-house and keep the operation running sharp, organised, and efficient.
The Role
This is more than booking jobs in - organisation of the workshop diary is key.
You’ll be at the centre of the operation, controlling workflow, managing customers and supporting the workshop to ensure every day runs smoothly and profitably.
Day-to-day, you’ll:
- Be the first point of contact for customers (phone, email, in person)
- Take full ownership of the workshop diary - planning, prioritising and maximising efficiency
- Manage bookings, job sheets and daily scheduling
- Keep customers updated clearly and professionally throughout their visit
- Handle invoicing and payments
- Manage parts ordering and supplier relationships
- Source parts competitively and protect margins
- Work closely with technicians to keep jobs moving and avoid downtime
- Identify opportunities to upsell additional work (where it adds value)
What We’re Looking For
- Previous experience as a Service Advisor (or similar role)
- Strong organisational skills - able to control and optimise a busy workshop diary
- Confident communicator - clear, professional, and customer-focused
- Good understanding of vehicles and workshop processes
- Proactive mindset - you stay ahead, not react behind
- Comfortable in a fast-paced environment
- Experience with parts sourcing / buying is a strong advantage
- Commercial awareness - understands efficiency and margins
The Setup
- Monday to Friday
- 1 in 3 Saturdays, with the option of a flex day.
- £25,500 – £35,000 depending on experience
- A properly invested, well-designed working environment
- A growing business with real opportunity to develop
Why The Garage Ltd?
We’re building a brand, not just running a garage.
Better standards, better systems, and a team that takes pride in the work.
Apply
Send your CV to: [email protected]
Pay: £25,500.00-£35,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person
