The closing date is 2nd Aug 2026
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Job summary
We are looking for a motivated, compassionate and innovative Healthcare Support Worker to join our Community Mental Health Team (CMHT).
Winchester CMHT is a friendly, dynamic, and supportive team where collaboration, professional development, and staff wellbeing are at the heart of what we do. We offer excellent peer support, regular supervision, and opportunities to develop your skills and experience within a positive and encouraging environment. The hours of work are 9-5 Monday to Friday
This is a rewarding opportunity to make a real difference in people's lives. As part of our team, you will help deliver high-quality, recovery-focused care, working closely with patients, carers, and families to support recovery, promote independence, and achieve positive outcomes within the community.
Please note you must have a full UK driving licence and access to a vehicle for work purposes
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Main duties, tasks & skills required
Work under the direction and supervision of qualified staff.
To be able to undertake specific therapeutic roles with service users that may include but is not limited to Anxiety Management Graded exposure Behavioural activation and client centred recovery focussed care
To provide care for service users as directed by the CCO
To give and receive clear messages by telephone and or personal contact
To identify and provide the necessary physical care to service users to help them complete daily living activities ie personal hygiene diet and fluid intake clothing and laundry maintain personal environment maintaining rest sleep and activity physical observations
To act in a manner to respect customs individuality values sexuality and spiritual beliefs actively supporting the individual to fulfil these
To identify and provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries
To contribute and be actively involved in the assessment planning implementation and evaluating of care
To provide escort duties to the service user under the direction of a qualified team member
To create and maintain professional supportive relationships with all members of staff with other professionals and agencies to enhance recovery
To carry out observations as per individual care plans and service user needs in line with Trust policy
To participate and where required facilitate therapeutic and social engagement group work
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
Literacy and numeracy skills
Previous experience in care
Basic computer skills
Access to a vehicle for work purposes and have business cover on your insurance
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Desirable
NVQ 2 or 3 or equivalent
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Experience
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Essential
Persuasion, negotiation and engagement skills to undertake practical assistance
Good listening communication and organisational skills
Knowledge of mental illness and effects on service users and carers
Good facilitation skills
Evidence of effective interpersonal skills
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Ramona Persaud, Angela Ames, Sarah Stratten
[email protected]
02382313139
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£24937.00 to £26598.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time
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Reference number
348-MNH-10529
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Job locations
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
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Attachments
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Job Description
JD HCSW Win Feb 2026.pdf – 258KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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