Company Overview
Capital Cleaning Supplies is a family-run business and a leading distributor of janitorial, medical, and catering supplies. With a commitment to exceptional service and unbeatable pricing, we have built strong relationships with our customers and suppliers over the years. Our office environment is dedicated to maintaining our reputation as a one-stop shop for all cleaning and supply needs.
Summary
We are seeking a Receptionist to join our dynamic team at Capital Cleaning Supplies - Please note this is NOT a face to face customer role all contact is telephone only. In this role, you will be the first point of contact on the telephone for our clients, providing outstanding customer service while managing administrative tasks. Your contributions will be vital in helping us maintain our high standards of service.
Responsibilities
- Answer incoming calls and deal with queries and order taking.
- Managing our email sales enquiry platform
- Perform clerical duties including data entry, filing, and maintaining office supplies.
- Updating customer pricing and admin tasks for customer quotes
- Reconciling fuel card invoices and entering onto Sage 200
- Tracking and making claims for courier queries
- Creating new products codes as required
- Assist with administrative tasks to support the smooth operation of the office.
Requirements
- Proven experience as a receptionist or in a similar administrative role.
- Sage Experience preferred but not essential.
- Strong phone etiquette and excellent communication skills.
- Proficient in data entry with attention to detail.
- Familiarity with Excel and data manipulation.
- Exceptional organizational skills with the ability to multitask effectively.
- Receptive to change and willing to take on further tasks as required.
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we invite you to apply today to become part of our dedicated team at Capital Cleaning Supplies!
Job Types: Full-time, Permanent
Pay: £22,632.00-£26,520.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person