The post holder will be required to work as part of the Registration Team as Central Booking Officer for Gynaecology. The post holder will be required to work with roles and responsibilities of Registrations Team and workload. Ensure all Trust targets are met through effective bookings of referrals in a timely manner and adhere to the access policy.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. The post holder should be able to cross cover within Women’s Services Department and to work shift patterns.
Process and log all referrals from all sources in line with Trust Access & Administration Process Policy and specialty Standard Operating Procedures (SOPs). Schedule appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the right treatment/diagnostic clinic to ensure that they are seen by the most appropriate clinician first time and for subsequent follow ups in gynaecology outpatients. Be pro-active in adding all referrals to the Colp/Vulval/Hysteroscopy system (MediScan). Clinic management – cancel and block clinics for annual and study leave, ensuring that Trust targets are not breached. Ensure that any diagnostics and investigations that are required as part of the patient path
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts with over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
