An exciting opportunity has arisen for a motivated Band 4 Therapy Assistant to support Community Services, with a key focus on triage and clinical support functions . You will work closely with the multidisciplinary team to ensure efficient patient pathways and high-quality care delivery.
Key Responsibilities
Support triage processes across community services
Contact referrers to gather additional clinical information, clarify referrals, and support appropriate prioritisation
Assist in the screening and processing of referrals to ensure timely allocation
Support delivery of specific delegated clinical duties set by qualified therapists
Assist with patient assessments, reviews, and rehabilitation plans
Monitor patient progress and escalate concerns appropriately
Contribute to safe and effective patient flow within community services
Maintain clear, accurate clinical records in line with Trust policy
Work collaboratively with therapists and the wider MDT
Skills and Experience
Experience in a healthcare or community setting
Strong communication skills, including confidence in speaking with referrers and professionals
Ability to prioritise and manage workload effectively
Understanding of patient-centred care and rehabilitation principles
Ability to work both independently and within a team
To work as part of the multi-disciplinary team to support flow and appropriate allocation of referrals and task.
Information gathering phone calls to referrer under guidance of B7 triage coordinator
Supporting with admin tasks on S1
Preparing and sending triage letters to patient, referrer, care home etc.
Fielding queries to CCC
Supporting community teams with accessing patient info when out on visits
To maintain patient records using appropriate documentation for intervention carried out.
To promote and facilitate access to community resources.
Identify, act and minimise risk to patients and clients.
Exchange information with patients/clients requiring support, tact and reassurance.
Form professional relationships with staff/patients/clients and communicate and cooperates with them in a way that respects their views, autonomy and culture.
Constructively manage barriers to effective communication and works cooperatively with patients and team members.
Work without direct supervision of the registered practitioner in the implementation of programmes/reviews/triage tasks appropriate to the community and evaluate the effectiveness of interventions and feedback appropriately.
Prioritise own tasks under the appropriate delegation of the registered practitioner.
Liaise with other providers regarding care provision.
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
Excellent pension of up to 14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
Job share: Applications for job shares are welcomed.
Please see attached job description and person specification for full details on the main responsibilities
