Job Overview
We are looking for an organised and commercially minded Digital Operations Manager to oversee day-to-day digital processes, systems, and operational workflows. You’ll work across teams to improve efficiency, maintain smooth digital operations, monitor performance, and support the continued development of business processes.
This is an excellent opportunity for someone with experience in digital operations, business systems, logistics technology, process improvement, or service delivery who enjoys solving problems and making operations run more efficiently.
Key Responsibilities
- Oversee daily digital workflows, systems, platforms, and operational processes.
- Monitor digital performance, identify inefficiencies, and implement practical improvements.
- Coordinate with logistics, customer service, finance, and technology teams to improve processes.
- Maintain accurate operational data, reports, dashboards, and performance records.
- Support system upgrades, process changes, testing, and implementation of new digital tools.
- Manage operational issues, coordinate resolutions, and ensure digital services remain reliable and effective.
Qualifications
- Previous experience in digital operations, business operations, systems coordination, logistics technology, or a similar role.
- Strong understanding of digital workflows, business systems, and process improvement.
- Good analytical skills with the ability to interpret operational data and performance metrics.
- Confident using Microsoft Excel, reporting tools, and business management systems.
- Strong communication and stakeholder-management skills.
- Organised, proactive approach with the ability to manage multiple priorities and solve problems effectively.
Pay: £42,000.00-£56,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Health & wellbeing programme
Work Location: In person
