Healthcare Manager

Wisteria House Dementia Care -
Plymouth

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Job details

Full-time
From £19 an hour
1 day ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Care record keeping
Dementia care
Experience working with individuals with dementia
Medication administration
Clinical record keeping
Mentoring junior staff
Person-centred care planning
Infection prevention & control
Care Quality Commission compliance oversight
Staff training
Senior care team management
Cross-infection control
Patient-centred care
Safeguarding procedures
Professional development mentoring
Care Quality Commission standards
Training & development
Care plans
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Team management in senior healthcare role

Full job description

WISTERIA HOUSE WOOLWELL

HEALTH CARE MANAGER – JOB DESCRIPTION

Supporting Individuals Living with Dementia

Job Title: Health Care Manager

Working alongside: Two Registered Managers

Location: Wisteria House Woolwell

Job Purpose

· To provide effective leadership, clinical oversight and compassionate management within the care home, ensuring that residents living with dementia receive safe, person-centred, dignified and high-quality care.

· The Health Care Manager will work closely with the Registered Managers and the wider care team to ensure that residents' physical, emotional, psychological and social needs are understood and met.

· The role requires a strong understanding of dementia care, medications, safeguarding, risk management, care planning and regulatory requirements, together with the ability to lead and support staff effectively.

1. Person-Centred Dementia Care

· Ensure every resident receives care that is tailored to their individual needs, preferences, history and wishes.

· Promote dignity, choice, independence and respect at all times.

· Support staff to understand how dementia may affect communication, behaviour, memory and daily functioning.

· Promote positive approaches to behaviours that may be distressed or challenging.

· Ensure residents are supported to maintain relationships, interests, routines and meaningful activities.

· Encourage families and representatives to be actively involved in residents' care where appropriate.

2. Care Planning and Documentation

· Ensure care plans and risk assessments are accurate, current, person-centred and regularly reviewed.

· Monitor daily records, handovers, body maps, incident records and other relevant documentation.

· Ensure changes in residents' health or presentation are identified, documented and acted upon promptly.

· Support staff to understand and follow individual care plans.

· Carry out regular audits of care documentation and implement improvements where required.

3. Health and Clinical Oversight

· Monitor residents' general health and wellbeing.

· Ensure appropriate escalation when a resident's health deteriorates.

· Work collaboratively with GPs, district nurses, community teams, pharmacists, occupational therapists and other healthcare professionals.

· Ensure appropriate monitoring of nutrition, hydration, mobility, skin integrity, continence and pain.

· Promote effective falls prevention and pressure-area care.

· Support appropriate monitoring of long-term health conditions.

· Ensure healthcare appointments, referrals and follow-up actions are appropriately recorded.

4. Medication

· Promote safe medication management in accordance with legislation, organisational policies and residents' care plans.

· Ensure medication administration records are completed accurately.

· Monitor medication errors, omissions and incidents and ensure appropriate action is taken.

· Ensure staff administering medication are appropriately trained and competent.

· Pay particular attention to the appropriate use and monitoring of medicines for residents living with dementia.

5. Safeguarding

· Promote a culture where safeguarding is everyone's responsibility.

· Recognise and respond appropriately to safeguarding concerns.

· Ensure concerns, allegations and incidents are reported and escalated appropriately.

· Work with relevant safeguarding professionals and external agencies when required.

· Ensure residents are protected from abuse, neglect, discrimination and avoidable harm.

6. Leadership and Staff Management

· Work alongside the two Registered Managers to provide strong and consistent leadership.

· Lead, motivate and support care staff to provide high standards of care.

· Promote teamwork, professionalism and effective communication.

· Provide supervision, coaching and constructive feedback to staff.

· Identify training and development needs.

· Support new employees through induction and ongoing development within your role.

· Promote fair and consistent working practices.

7. Dementia Training and Best Practice

· Promote continuous learning and development in dementia care.

· Encourage staff to understand dementia and the impact it can have on residents and their families.

· Support staff to use appropriate communication techniques.

· Encourage meaningful activities and stimulation appropriate to each resident.

· Keep up to date with developments and recognised best practice in dementia care.

8. Quality Assurance and Compliance

· Support the Registered Managers in maintaining high standards of care and regulatory compliance.

· Participate in audits, inspections and quality improvement activities.

· Monitor incidents, accidents, and safeguarding concerns to identify trends.

· Develop and implement action plans where improvements are required.

· Ensure policies and procedures are followed.

· Promote a culture of openness, learning and continuous improvement.

· Contribute to preparation for regulatory inspections and reviews.

9. Infection Prevention and Control

· Promote effective infection prevention and control practices.

· Ensure staff follow appropriate infection-control procedures.

· Monitor cleanliness, PPE use, hand hygiene and outbreak procedures.

· Ensure infection-control concerns are identified and escalated appropriately.

10. Communication with Residents and Families

· Develop positive and professional relationships with residents and their families.

· Listen to concerns and respond sensitively and appropriately.

· Ensure families are kept informed about significant changes in residents' wellbeing, where appropriate.

· Support effective communication between care staff, management and external professionals.

· Promote an open and approachable management culture.

Essential Skills and Experience

· Experience working within a health or social care environment within a senior or management role

· Relevant Health and Social care qualifications.

· Experience supporting individuals living with dementia.

· Excellent communication and interpersonal skills.

· Strong leadership and organisational abilities.

· Good understanding of person-centred care.

· Knowledge of safeguarding and risk management.

· Understanding of care planning and quality assurance.

· Ability to identify and respond to changes in residents' health.

· Ability to lead, motivate and support a multidisciplinary care team.

· Ability to work calmly and professionally under pressure.

· Commitment to promoting dignity, independence and choice.

Desirable

· Experience with audits, inspections and quality improvement.

· Knowledge of relevant CQC requirements and adult social care legislation.

Personal Qualities

· Compassionate and caring.

· Patient and understanding.

· Approachable and supportive.

· Confident and professional.

· A strong team player.

· Organised and reliable.

· Able to lead by example.

· Committed to safeguarding and resident wellbeing.

· Passionate about dementia care.

· Able to challenge poor practice appropriately.

· Committed to continuous improvement.

Our Commitment

· At Wisteria House Woolwell, we believe that people living with dementia should be supported to live meaningful, fulfilling and dignified lives.

· Our Health Care Manager will play an important role in creating a culture where residents come first, staff feel valued and supported, and high-quality care is everyone's responsibility.

Pay: From £19.00 per hour

Expected hours: 40.0 per week

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

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