Job Purpose
To carry out high-quality repairs, maintenance, and refurbishment works across void and tenanted properties, ensuring all work is completed safely, efficiently, and to a high standard.
Key Responsibilities
- Carry out responsive and planned maintenance works in both void and occupied properties.
- Complete a wide range of repairs including carpentry, plumbing, tiling, plastering, painting and decorating, basic brickwork, and general building maintenance.
- Prepare void properties to a lettable standard within agreed timescales.
- Diagnose faults and determine the most effective repair solution.
- Ensure all work is completed in line with health and safety legislation, company policies, and industry standards.
- Maintain a clean, safe, and tidy work environment, leaving properties in a satisfactory condition after each visit.
- Communicate professionally and respectfully with tenants, colleagues, contractors, and other stakeholders.
- Accurately complete job sheets
- Identify and report any additional repairs, safeguarding concerns, or health and safety issues encountered during works.
- Manage materials, tools, and equipment efficiently, ensuring stock levels are maintained and company assets are cared for.
- Participate in emergency call-out or out-of-hours services where required.
Skills & ExperienceEssential
- Proven experience as a Multi-Trade Operative within social housing, local authority, or property maintenance.
- Competent in multiple trades, including:
- Carpentry
- Plumbing
- Plastering repairs
- Tiling
- Painting & Decorating
- General building maintenance
- Experience working in both void and tenanted properties.
- Ability to work independently and manage workload effectively.
- Strong problem-solving and fault-finding skills.
- Good communication and customer service skills.
- Knowledge of health and safety regulations and safe working practices.
- Full UK driving licence.
Desirable
- Relevant NVQ Level 2/3 or City & Guilds qualification in a recognised trade.
- Experience within social housing maintenance contracts.
- Asbestos Awareness, Manual Handling, Working at Height, or other relevant certifications.
- Ability to use handheld technology for job management.
Personal Attributes
- Reliable and self-motivated.
- Professional and customer-focused.
- Flexible with a positive attitude.
- Able to work under pressure and meet deadlines.
- Strong attention to detail and commitment to quality workmanship.
- Team player with the ability to work independently when required.
Health & Safety
The post holder is responsible for complying with all health and safety legislation, wearing appropriate PPE, carrying out risk assessments where required, and ensuring safe working practices are followed at all times.
Performance Measures
- Completion of jobs within target times.
- Quality of workmanship and first-time fix rate.
- Customer satisfaction.
- Compliance with health and safety procedures.
- Accurate completion of documentation and records.
- Productivity and effective use of materials.
Salary
Rate of pay: Competitive rates of pay are available and will be discussed at interview, based on experience, qualifications, and skill level.
Pay: From £400.00 per day
Work Location: In person
