National Account Manager
Location: Yorkshire Based
Reporting to: Commercial Director
Salary: Competitive + Excellent Benefits
Join One of the UK's Fastest Growing Food Brands
At Kirsty's, we're on a mission to make great-tasting food accessible to everyone. From our roots in Free From, we've evolved into a rapidly growing food business operating across multiple chilled and frozen categories, supplying all major UK retailers and convenience channels.
Our growth journey is accelerating. We manufacture up to 250,000 meals per week from our Yorkshire facility and continue to invest in innovation, category development and strategic partnerships to drive sustainable growth.
We're looking for an ambitious, commercially driven National Account Manager who wants to make a genuine impact. This is an opportunity to take ownership of key customer relationships, influence business strategy, and play a leading role in the next phase of Kirsty's growth.
If you thrive in a fast-paced entrepreneurial environment where your ideas are heard, your contribution is visible, and your success is rewarded, we'd love to hear from you.
The Role
As National Account Manager, you will be responsible for developing and executing customer growth plans across key retail and convenience accounts. You will lead commercial relationships, identify growth opportunities, negotiate effectively, and deliver profitable sales growth for both Kirsty's and our retail partners.
This role requires a balance of strategic thinking and operational excellence, combining strong commercial acumen with exceptional relationship-building and communication skills.
Working closely with internal teams across Marketing, Category, Supply Chain, Finance, NPD and Operations, you will help shape customer strategy and ensure flawless execution of plans.
Key Responsibilities
Customer & Commercial Leadership
- Develop and manage strategic relationships with key retail and convenience customers.
- Create and deliver customer business plans that drive profitable growth, market share and brand visibility.
- Lead annual negotiations, JBPs, promotional planning and pricing discussions.
- Identify opportunities to increase distribution, sales and category performance.
- Deliver and exceed sales, profit and volume targets.
Strategic Growth
- Utilise market, category and shopper insights to identify opportunities and develop compelling customer propositions.
- Build long-term growth strategies that create value for both Kirsty's and our retail partners.
- Work collaboratively with Category and Marketing teams to develop winning customer presentations and innovation launches.
- Support the successful execution of new product launches and range reviews.
Commercial Excellence
- Manage customer P&Ls with a clear focus on profitable growth.
- Analyse sales performance, promotional effectiveness and customer profitability.
- Produce accurate forecasts and maintain strong financial discipline.
- Ensure excellent attention to detail across pricing, promotions, forecasts and customer administration.
Cross-Functional Collaboration
- Build strong relationships across all areas of the business.
- Work closely with Supply Chain and Operations to ensure excellent customer service and availability.
- Collaborate with Finance to manage budgets, forecasts and profitability.
- Support a positive, high-performance team culture where ideas and continuous improvement are encouraged.
Desirable
- Experience working with a category-leading FMCG brand.
- Blue-chip FMCG experience.
- Knowledge of chilled and/or frozen food categories.
Why Join Kirsty's?
This is more than a National Account Manager role.
It's an opportunity to join a growing business where you can genuinely influence strategy, shape customer partnerships and accelerate your career.
At Kirsty's, you'll enjoy:
- Significant autonomy and ownership of your accounts.
- Direct exposure to senior leadership.
- The opportunity to make a visible impact in a fast-growing business.
- A supportive and collaborative culture.
- Career development opportunities as the business continues to grow.
Package & Benefits
- Competitive Salary
- Car Allowance (£7,500 per annum)
- Private Medical Insurance
- Medical Cash Plan
- Company Pension
- 33 Days Holiday (including Bank Holidays)
- Nutritious On-Site Meals
- Referral Programme
- Hybrid Working
- On-Site Parking
Pay: £45,000.00-£65,000.00 per year
Benefits:
- Company pension
- Free parking
- Private medical insurance
- Work from home
Work Location: Hybrid remote in Harrogate HG3
