Overview
We are seeking a dedicated and proactive Care Co-ordinator to join our dynamic team, committed to delivering exceptional senior care and support. In this vital role, you will oversee the coordination of care plans, supervise care staff, and ensure the highest standards of service within a caring environment. Your leadership and communication skills will help create a positive atmosphere where residents feel valued, safe, and well-supported. This position offers an exciting opportunity to make a meaningful difference in the lives of seniors while working in a collaborative and supportive setting.
Purpose of Position
All aspects of Care Management in the designated areas, accountable to the Registered Manager.
Hours
Monday – Friday 9-5 plus on-call duties
Principal Responsibilities
1. To assist the Registered Manager in all aspects of care management.
2. Contribute to the development and growth whilst ensuring SureCare’s commitment to quality at all times
3. Contribute to the research, sales and development of new areas of services provision
4. Actively promote and sell the services of SureCare
5. To assist in the recruitment of Care Workers observing current SureCare procedures and policies.
6. To maintain accurate records in line with SureCare’s policies and procedures relating to the handling, storage and if necessary, deletion, of personal details to ensure compliance with the General Data Protection regulations for Care Workers and Service Users. keep all records updated using computer and manual systems and implementing any security measures to protect the personal data.
7. Produce accurate care worker rotas on a weekly basis, ensuring all calls are covered
8. Observe legislative requirements according to the Working Time Regulations.
9. Observe Service User and Care Worker confidentiality.
10. Accurately and appropriately match Care Workers to Service Users.
11. Become competent in all areas of office management with exceptions only at the Registered Managers discretion.
12. Produce data/reports as required.
13. Assist with problems that may arise between Care Workers and Service Users effectively on a daily basis.
14. Observe SureCare’s Policy in relation to issues surrounding confidentiality.
15. Communicate and liaise with all office personnel, social workers, Service Users and Care Workers etc.
16. Assist with “on call” duties at weekends, weekday nights and bank holidays.
17. Deputise in the Registered Manager’s absence.
18. Undertake any other duties in line with the basic objectives of the post.
Person Specification - Essential Criteria
The following personal attributes are considered essential to the post of care co-ordinator:
- Self-motivated
- Organised
- Flexible
- Caring
- Sensitive to the needs of others and to the sick or infirm
- An active team player but also able to work on own initiative
- A good communicator
- Understanding of legislation relating to community care
- Recognise problems and formulate solutions
- Ability to communicate both verbally and in writing
- Assessment and gathering information skills
- Organisational skills including scheduling work effectively, supervising staff and providing professional support
- Capable of accepting responsibility and coping with emergencies
- Positive attitude to own health and work attendance record
- Ability to implement and review care plans and work with complex cases
- Basic computer literacy
- Maintain staffing levels at all times, ensure that the telephones are manned from (Insert correct times e.g. 9am -5.00pm)
Desirable attributes:
- NVQ2/3 in Care qualification
- Car driver with access to a car
All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the Data Protection requirements under the General Data Protection Regulation (GDPR).
All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work, etc Act 1974.
Join us if you’re passionate about leading compassionate senior care services! We value energetic individuals who thrive on making a positive impact every day. This role is fully paid and offers an inspiring environment where your leadership can truly shine.
Pay: From £25,420.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Paid training
- Referral programme
- Sick pay
Ability to commute/relocate:
- Scunthorpe DN15 7PU: reliably commute or plan to relocate before starting work (preferred)
Education:
- Diploma of Higher Education (preferred)
Experience:
- Domicillary Care: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
