Location: Burscough, Ormskirk
Salary: From £25,900 + Bonus Scheme
Hours: Monday to Friday, 9:00am – 5:30pm
Contract: Full-time, Permanent
Looking for more than just a job?
At BT Local Business Liverpool, Chester & North Wales, we’re looking for an organised and motivated individual to join our growing team as an Order Processing Administrator.
This is a fantastic opportunity for someone looking to build a long-term career within a supportive business that genuinely invests in its people. Full training will be provided through the BT Training Academy, giving you the tools and knowledge to succeed from day one.
What You’ll Be Doing
- Handling inbound calls from existing business customers
- Raising and managing customer orders from point of sale through to installation
- Keeping customer records and CRM systems up to date
- Monitoring orders and proactively resolving any issues
- Ensuring all orders meet BT compliance and ordering standards
- Working closely with internal teams to deliver an excellent customer experience
What We Offer
- Starting salary from £25,900 plus bonus scheme
- Full training and ongoing support through the BT Training Academy
- Genuine progression opportunities into Desk Sales, Account Management, Field Sales and Operations
- Modern, refurbished offices based in Burscough
- Friendly and supportive team environment with over 40 colleagues
- Company-funded social events and incentives
- Pension contributions and healthcare cash plan
- Cycle-to-work scheme
- Option to purchase additional annual leave
- Free parking nearby
About Us
BT Local Business Liverpool, Chester & North Wales is one of the longest-standing BT partners in the UK, supporting businesses across the region for over 20 years.
As an independently owned business within the BT Local Business network, we combine the backing of a nationally recognised brand with the culture and support of a close-knit local team.
We’re proud to have won multiple awards for customer service and business performance — and with continued growth across the business, there’s never been a better time to join us.
Experience
- Previous administrative experience preferred
- Strong organisation and communication skills
- Comfortable working in a fast-paced environment
- Positive attitude and willingness to learn
Job Type: Full-time, Permanent
Job Type: Full-time
Pay: From £25,900.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
