We are now accepting applications for the following position:
TEAM LEADER
RESPONSIBILITIES INCLUDE:
- Ensure store opens and closes on time and operate within legal operating hours
- Train all store personnel on all relevant operating procedures including alarms, opening/closing procedures, safes, computer and register, bagging, up-selling, etc.
- Maintain price fixtures in store to remain correct and visible on all shelf and display locations within the store
- Maintain adequate inventory levels on all products planning for holiday and pay day variances
- Maintain clean and safe store environment at all times
- Maintain all store fixtures, reporting any problems to the retail supervisor or office immediately
- Maintain full and open communication with Retail Supervisor
- Maintain knowledgeable relationship (learn customer names and preferences) with your customer base
- Continue to educate yourself and others on the products sold within the store • Maintain shelf and store schematics according to company plan
- Maintain adequate store supplies (receipt paper, float sheets, count sheets, etc.) and change so as not to run out with short notice or no time to replace
- Maintain constant discussions with other store personnel on any mistake or short comings witnessed in the course of the day, making coaching a regular part of the job
- Rotate all stock on all products as new inventory arrives in all cases
- Place store orders by Monday afternoon for Tuesday delivery and fill in as needed for Thursday delivery
- Up-sell company priority brands at all times when possible
- Report sales nightly via e-mail informing of days sales in detail
- Prepare cash for pick up and bank drop off in a timely manner with correct and fully prepared documentation
- Participate in sales training and management meetings keeping professional “company first” attitude throughout
QUALIFICATIONS:
- A minimum of four (4) years of retail management experience
- Minimum WSET 2 (Wine and Spirit Education Training Level 2) preferred.
- At least two (2) years of experience in the beer, wine and spirits industry preferred
- Excellent communication skills and customer relation skills with a proven customer service training certificate
- Strong understanding of sales support activities
- Strong working knowledge of cash register functions and processing payments
- Strong working knowledge of Microsoft Office applications, Counterpointe POS systems and Outlook
- Must enjoy working in a fast paced, target orientated team
Salary: CI$13.00 - CI$22.00 per hour
Benefits: In accordance with Cayman Islands law
Location: Grand Cayman
Employment Type: Full Time
