Job Summary - Monday to Friday 25 hours a week (9.30am to 2.30pm)
We are seeking a dedicated and proactive Placement and Business Support professional to join our team. The ideal candidate will possess excellent organizational skills, a customer-focused approach, and experience in office administration. In this role, you will manage referral processes, support business operations, and ensure smooth communication across teams to enhance service delivery.
Placements officer / business support
The Placement Officer will coordinate and support safe and timely matching of children and young people with suitable foster carers. The role will also provide essential administrative support across audits, compliance monitoring, tracker management, and recruitment related activities to ensure the service runs efficiently and remains fully up to date. Placement officer will be expected to respond to referrals, maintain accurate records, and support matching and administrative processes across the service.
Main responsibilities:
- Process incoming placement referrals and gather relevant information to support accurate matching
- Complete appropriate sections of the Matching Report before sending to SSW for their input.
- Liaise with social workers, foster carers, local authorities, and internal colleagues to progress placement searches and identify suitable matches.
- Assist with the preparation of Agreements, contracts and related placement documentation where required.,
- Maintain and update vacancy, referral and placement trackers ensuring information is accurate and current.
- Support placement planning by preparing information, coordinating communication and ensuring relevant paperwork is completed
- Contribute to audits and compliance checks by reviewing files, identifying missing information, and chasing outstanding documentation
- Produce accurate reports, statistics, and monitoring information for management around KPIs
- Support the maintenance of foster carer profiles, records, and service data base.
- Ensure confidentiality, safeguarding and data quality are maintained at all times.
Pay: £13.10 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
