Job Advert
The Queens Hotel & Spa
Join The Queens Hotel & Spa and take the next step in your spa career in a luxurious, guest-focused environment. With personalised training plans, genuine career progression, and opportunities to lead by example, this is more than just another spa role — it’s your chance to refine your expertise, mentor others, and thrive within a team that truly values your growth.
At The Queens Hotel & Spa, every team member shares a passion for creating exceptional guest experiences. We pride ourselves on delivering a warm, welcoming atmosphere — a true home away from home — that keeps our guests returning time and time again.
We believe our people are the foundation of outstanding service. That’s why we look for individuals who share our commitment to excellence and who consistently seek opportunities to exceed guest expectations.
We invest in our people through comprehensive benefits and tailored development opportunities, ensuring our team feel valued and supported.
Benefits include:
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Full benefits online platform
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Meals on duty
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Pension plan and life insurance
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Special treats and birthday celebrations
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Staff social events
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Personalised training and career development opportunities
As a Senior Spa Therapist, you’ll combine exceptional treatment expertise with leadership, professionalism, and a passion for guest wellbeing.
Key responsibilities include:
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Deliver exceptional spa treatments and outstanding guest service, ensuring satisfaction and repeat visits
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Lead by example in creating a calm, luxurious, and welcoming spa experience
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Conduct detailed guest consultations and recommend personalised treatment plans
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Promote spa packages, retail products, and promotions to support revenue growth
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Maintain expert product knowledge, including ingredients, benefits, and allergens
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Support and mentor junior therapists, helping maintain high treatment and service standards
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Ensure treatment rooms are fully stocked, impeccably clean, and sanitised at all times
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Follow all procedures relating to towel usage, laundry, hygiene, and waste disposal
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Monitor stock levels and communicate supply requirements to the Spa Manager
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Maintain the cleanliness, safety, and security of all spa facilities and equipment
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Support the Spa & Leisure Manager with day-to-day operational excellence
We’re looking for an experienced spa professional who brings both technical excellence and leadership qualities.
You will ideally have:
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Proven experience as a Spa Therapist, with senior-level experience preferred
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Recognised beauty/spa therapy qualifications
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Strong treatment knowledge across face and body therapies
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Excellent communication and guest service skills
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A proactive, positive, and professional attitude
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Confidence in retail and treatment recommendations
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The ability to support, motivate, and guide team members
We’re always evolving — and we want our people to evolve with us.
There’s no unnecessary red tape or corporate barriers here. We empower our team, encourage development, and celebrate success together.
We Evolve – You Evolve – We Grow Together
If you’re ready to elevate your spa therapy career in a supportive environment that invests in your future, we’d love to hear from you.
Please apply with your CV in PDF format.
We welcome everyone and are committed to building inclusive teams where difference is celebrated and colleagues feel empowered to bring their whole selves to work. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives. We foster a culture built on trust, support, and respect.
