Practice Manager
Location: Southampton
Employment Type: Full-Time
Salary: £45,000 – £50,000 + Performance Bonuses
Requirements: Minimum 2 years of experience as a practice manager
About the Role
Heart Dental is seeking an experienced and driven Practice Manager with a proven track record of team leadership and operational excellence. You will play a vital role in fostering a cohesive, well-run practice that consistently meets stringent CQC standards.
The ideal candidate will possess strong business acumen, a talent for hitting performance KPIs, and the ability to collaborate effectively with clinicians and support teams.
Key Responsibilities
People Management
- Lead, inspire, and manage all practice employees, providing ongoing training and professional development.
- Drive high performance across the team to ensure operational, compliance, and financial targets are met.
- Work closely with clinicians to support target delivery, review performance data, and agree on action plans to meet contractual goals.
Compliance & CQC
- Maintain full compliance with Care Quality Commission (CQC) standards through meticulous adherence to legal, regulatory, and company frameworks.
- Act as the designated CQC Registered Manager for the practice.
Operations
- Ensure the smooth, compliant day-to-day running of the practice by strictly adhering to company policies, procedures, and relevant regulations.
- Partner collaboratively with the Support Office and Contact Centre to drive financial and operational KPIs.
- Develop an annual strategic plan outlining actionable steps and timeframes to achieve EBITDA targets.
Finance
- Deliver on financial performance and KPIs—including cost control, payroll management, agency spend, and clinician/hygiene pay structures—in alignment with company guidelines.
Please apply if you are interested in the position.
Pay: £45,000.00-£50,000.00 per year
Work Location: In person
