Part-Time Sales Assistant / Property Enquiries Representative
SecureStore – Weekend Position with Potential Additional Hours
Bury | Office-Based
SecureStore is looking for a confident, friendly and organised Part-Time Sales Assistant / Property Enquiries Representative to join our team.
The role will initially focus primarily on weekend enquiries, with the potential for additional weekday hours depending upon the successful applicant’s availability and how the position develops.
This is an excellent opportunity for someone interested in sales, business, commercial property or estate agency who would like to gain practical experience and get a foot in the door.
Previous property experience is not required, as full training will be provided.
The Role
SecureStore receives enquiries from individuals and businesses looking for storage units, commercial units, offices and other available space.
Your role will be to respond professionally and promptly to these enquiries, establish what the customer is looking for and provide them with the appropriate information.
This will include enquiries generated through our advertising, telephone calls, emails and online platforms.
Key Responsibilities
Your duties will include:
* Answering incoming telephone enquiries
* Responding to emails and online enquiries
* Speaking with prospective customers and tenants
* Establishing what type and size of space the customer requires
* Discussing available storage units, commercial units and office space
* Providing basic information regarding prices, sizes, locations and availability
* Sending property particulars, brochures and other relevant documentation
* Following up enquiries by telephone and email
* Maintaining accurate records of enquiries and conversations
* Arranging viewings where appropriate
* Passing more detailed commercial property enquiries to the relevant team member
* Following up previous enquiries to establish whether applicants are still looking
* Helping convert genuine enquiries into viewings and customers
* General office and administrative duties associated with the role
Sales & Customer Service
Although this is an entry-level position, there is an important sales element to the role.
We don’t expect you to be an experienced estate agent or commercial property professional.
We do, however, want someone who is comfortable speaking to people, asking the right questions and following an enquiry through rather than simply answering the telephone.
You should be able to communicate confidently and professionally and provide a good first impression of the business.
Who Would This Role Suit?
This position could particularly suit:
* Someone interested in commercial property or estate agency
* A student looking for weekend work and business experience
* Someone who has recently finished college or university
* Someone looking to develop experience in sales
* Someone already working part-time who wants additional income
* Someone looking for a local weekend office position
* Someone considering a future career in property or business
* An experienced person looking for a smaller, flexible part-time role
We are open-minded about age and previous experience. Attitude, communication skills and willingness to learn are more important than having worked in property previously.
What We Are Looking For
The successful applicant should be:
* Confident speaking on the telephone
* Friendly and personable
* Professional when dealing with customers
* Comfortable using email and computers
* Organised and able to keep accurate records
* Able to communicate clearly in writing
* Reliable and punctual
* Comfortable working independently when required
* Willing to learn about our properties and services
* Commercially minded
* Comfortable following up potential customers
* Motivated to turn enquiries into viewings and ultimately new customers
Experience in sales, customer service, retail, hospitality, call handling, administration, property or estate agency would be advantageous but is not essential.
Training & Development
Full training will be provided.
You will be taught about the different units and properties available, how we deal with enquiries, what information should be provided, how to arrange viewings and when an enquiry should be passed to a more experienced member of the team.
For somebody interested in property, this provides an opportunity to gain practical experience of commercial property, lettings, customer enquiries and sales.
There may also be opportunities to take on greater responsibility as your knowledge and experience develop.
Hours
The position will initially be primarily weekend-based.
There may also be opportunities for:
* Additional weekday hours
* Holiday and staff cover
* Increased hours during busy periods
* Additional responsibilities as the role develops
We are therefore particularly interested in applicants who have some flexibility and may be available for additional hours when required.
Location
Bury – Office-Based
Pay
Competitive hourly rate – dependent upon experience.
How to Apply
Please apply through Indeed with your CV and a short introduction explaining why this position interests you.
Please also include:
* Your weekend availability
* Any weekday availability
* Any previous customer service or sales experience
* Any interest or experience you have in property
* Whether you are looking for a long-term part-time position or hoping to develop your experience further
Job Type: Part-time
Schedule: Weekends initially, with potential additional weekday hours
This is a good opportunity for someone looking for flexible part-time work within a professional office environment, particularly somebody interested in gaining experience within sales and the commercial property sector.
Pay: £25,420.00-£63,224.66 per year
Work Location: In person
