Join Our Team!
We are a well-established freight and logistics company specialising in shipping to destinations across the Caribbean. We are looking for a reliable, trustworthy and proactive Store & Export Administration Assistant to join our team.
This is a varied role based within our retail store, combining customer service with export administration. You will be responsible for assisting customers, preparing shipments for export, and ensuring all documentation is completed accurately.
Key Responsibilities
- Welcoming and assisting customers visiting the store.
- Booking in jobs for delivery and/or collection.
- Processing customer bookings and shipping instructions.
- Liaising with customers and overseas agents.
- Answering customer enquiries by telephone and email.
- Maintaining accurate records using company systems.
- Supporting the operations team with day-to-day administrative tasks.
- Keeping the store organised, tidy and presentable at all times.
About You
We are looking for someone who is:
- Honest, trustworthy and dependable.
- Responsible and able to work independently using their own initiative.
- Well organised with excellent attention to detail.
- Friendly, approachable and committed to providing excellent customer service.
- Able to prioritise workloads and work accurately under pressure.
- Positive, flexible and willing to support the wider team.
Essential Requirements
- Good working knowledge of Microsoft Outlook, Word and Excel.
- Ability to work independently with minimal supervision.
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- High level of accuracy and attention to detail.
- Previous customer service and administration experience preferred.
What We Offer
- Competitive salary, depending on experience.
- Full training and ongoing support.
- A friendly and supportive working environment.
- Contribution to private healthcare
- Company pension.
- Paid holiday entitlement.
Hours: Full-time - Monday - Friday, 9.30 - 5.30. You must also be able to work on Saturdays if the business requires.
If you are a dependable individual who enjoys helping customers, works well independently, we'd love to hear from you.
Pay: From £28,000.00 per year
Benefits:
- Private medical insurance
Work Location: In person
