Medical SecretaryChobham & West End Medical Practice
Salary: £13.58 per hour
Hours: Full-time or Part-time considered - minimum 28 hours
Location: Chobham & West End, Surrey
Join Our Friendly and Supportive Practice
An exciting opportunity has arisen to join our welcoming and forward-thinking team as a Medical Secretary at Chobham & West End Medical Practice.We are a busy, patient-focused GP practice operating across two sites, committed to providing high-quality care and excellent service to our patients. We are looking for an organised, proactive and compassionate individual who enjoys working as part of a team in a fast-paced healthcare environment.Whether you already have experience in general practice or come from another medical secretarial background, we'd love to hear from you.
About the RoleAs a Medical Secretary, you will provide comprehensive administrative support to our clinical team, ensuring referrals, correspondence and patient communications are processed efficiently and accurately.Your duties will include:
- Preparing and processing NHS referrals via the Electronic Referral Service (e-RS).
- Typing and formatting clinical correspondence where required.
- Coordinating and minuting clinical meetings
- Managing consultant letters and hospital communications.
- Liaising with hospitals, community services and external healthcare providers.
- Chasing appointments, investigations and outstanding information.
- Responding to patient enquiries relating to referrals.
- Supporting clinicians with administrative tasks.
- Maintaining accurate patient records using EMIS Web.
- Working closely with the wider administration and reception teams.
We Are Looking For Someone Who Is:
- Highly organised with excellent attention to detail.
- Calm and professional under pressure.
- An excellent communicator with strong customer service skills.
- Able to prioritise a varied workload effectively.
- Comfortable using IT systems and learning new software.
- Able to work independently whilst also being a supportive team member.
- Committed to maintaining patient confidentiality.
Desirable Experience
- Previous experience as a Medical Secretary.
- Experience within General Practice or the NHS.
- Knowledge of EMIS Web.
- Experience using the NHS Electronic Referral Service (e-RS).
- Understanding of medical terminology.
What We Offer
- Supportive and approachable management team.
- Friendly multidisciplinary working environment.
- Opportunities for training and professional development.
- NHS Pension Scheme.
- Generous annual leave entitlement.
- Free onsite parking.
- A culture built around kindness, teamwork and continuous improvement.
About UsChobham & West End Medical Practice is a thriving, two-site GP practice caring for approximately 10,500 patients. We are passionate about delivering safe, high-quality healthcare whilst creating a positive and supportive workplace where staff can develop and thrive.We believe that every member of our team plays an important role in providing outstanding patient care.
How to ApplyPlease submit your CV together with a short covering letter to [email protected] explaining why you would like to join our team and how your skills and experience meet the requirements of the role.
Pay: £13.50-£13.58 per hour
Benefits:
- Free parking
- On-site parking
Experience:
- GP Medical Secretary: 1 year (required)
Work Location: In person
