Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions, and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What's the role about?
As part of our Retail team, you'll be joining our store in Leicester, on a part time basis as our Senior Sales Associate/Key holder who is responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
Who you are
- Strong background in a customer facing role within a premium or luxury retail environment
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Have excellent communication and interpersonal skills
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Previous experience of supervising a team
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Be motivated, focused and driven to achieve individual and team goals
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Be a team player
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Ability to work under pressure
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Have excellent organisational and decision -making skills
What you'll be doing
- Delivering a premium and tailored customer service experience witch exceeds our customers expectations
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Providing in depth knowledge of the brand and our products to our customers and your team
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You act as a role model, inspiring and guiding your team with dedication, integrity and genuine warmth
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Communicating appropriately and effectively with customers, team members and management
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Drive sales by monitoring the team's KPIs and leading by example with exceptional service
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Delivering team briefs and contribute to team meetings
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Key holder responsibilities
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Maintaining visual standards
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Acting as a Reiss Brand Ambassador
What we'll do for you
- Generous employee discount
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Business wear
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Sales and service bonus scheme
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And many more
If you want to start your story at Reiss as our Senior Sales Associate, don't miss out - apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
