Company Overview
About the Wourth Group:
Established in April 2024, The Wourth Group is a family of distinct brands catering to the
valuable over-50s consumer. Our portfolio includes WoolOvers, Hotter Shoes, PURE
Collection, Roama, Thought, Scotts of Stow and more—each brand bringing a unique
offering to our customers.
Hotter Shoes
Hotter Shoes Limited is a well-established retailer specialising in stylish, comfortable
footwear. With stores across England and a strong eCommerce presence, our mission
is to provide shoes that combine fashion with function, ensuring the perfect fit for every
customer.
Summary
Join Hotter as a Customer Advisor in the UK and become a vital part of our customer-centric team.
Responsibilities
- Provide outstanding customer service by assisting shoppers with their footwear needs.
- Promote our products through effective upselling techniques.
- Maintain a tidy and organized store environment.
- Collaborate with team members to meet sales targets.
- Handle customer inquiries via phone and in person professionally.
- Support inventory management and merchandising efforts.
- Qualifications
- Excellent communication skills in English.
- Ability to work effectively in a fast-paced retail environment.
- Strong organizational and time management skills.
- Previous experience in customer service or retail is preferred.
- Basic math skills for handling transactions.
- Friendly phone etiquette for remote support roles.
- Passion for footwear and fashion is a plus.
- Call-To-Action
'Step into your next adventure with Hotter! If you’re passionate about delivering memorable customer experiences and love working with innovative products, we want to hear from you—apply now and help us walk the future together.'
Pay: £12.71 per hour
Work Location: In person
