Company Overview
The Coleham Tap is a well-renowned pub situated close to the heart of Shrewsbury. We pride ourselves on serving exceptional food and drinks all day, every day, seven days a week. Our extensive mature beer garden offers river access, making us one of only two pubs in Shrewsbury with this unique feature.
Overview
We are seeking an energetic and motivated Front of House Supervisor to lead our hospitality team and ensure an outstanding experience for every guest. In this dynamic role, you will oversee daily front-of-house operations, coordinate service activities, and uphold our high standards of hospitality. Your leadership will inspire your team to deliver exceptional service while maintaining a lively and welcoming atmosphere.
Duties
- Supervise front-of-house staff, including servers, bartenders, and hosts, ensuring smooth service flow and excellent guest interactions
- Oversee food and beverage service, including food preparation, cooking, bartending, and serving duties as needed
- Manage reservations, guest seating arrangements, and table allocations to optimize the dining experience
- Maintain food safety standards and ensure compliance with health regulations across all front-of-house activities
- Lead team training on customer service excellence, food safety procedures, and hospitality best practices
- Monitor inventory levels for bar and dining supplies; coordinate with kitchen staff on food production needs
- Handle guest inquiries, complaints, and special requests promptly to ensure satisfaction
Skills
- Proven supervising experience in a busy restaurant or hospitality environment
- Strong team management skills with the ability to motivate and develop staff
- Extensive restaurant experience including food preparation, cooking, bartending, serving, and hospitality services
- Knowledge of food safety regulations and best practices in food production and handling
- Leadership qualities with excellent communication and problem-solving abilities
- Experience in hotel or barista roles is a plus but not required
- Ability to thrive in a fast-paced setting while maintaining attention to detail
Join us as a Front of House Supervisor to lead our vibrant team in delivering memorable experiences for our guests. Bring your passion for hospitality, your leadership skills, and your enthusiasm for creating welcoming environments where everyone feels at home!
Pay: £13.10-£13.70 per hour
Expected hours: No more than 44.0 per week
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
