This is an exciting opportunity for an enthusiastic and skilled individual to support the Quality, Patient Safety and Clinical Governance agenda within a clinical division.
The post holder will provide administrative, practical and coordination support across a range of clinical governance activities, including patient safety, incident management, risk management and quality assurance. Working closely with the Clinical Governance Manager and Divisional Leads, they will support the delivery of the division’s clinical governance framework and ensure governance processes are maintained effectively.
The role is based at either Northwick Park Hospital or Ealing Hospital; however, it is a cross-site position and travel between Trust sites will be required.
Key responsibilities include:
- Administration and monitoring of patient safety incidents
- Supporting the management and maintenance of the divisional risk register
- Coordinating clinical governance, quality and patient safety programmes
- Preparing agendas, papers, minutes and action logs for Divisional Quality Groups
- Working collaboratively with clinical, nursing and managerial teams across the Trust
The post holder will contribute to the continuous improvement of patient safety, quality and governance standards within the division and undertake other reasonable duties in line with service requirements.
Support the delivery of a consistent and accessible Clinical Governance service within the Division, acting as the first point of contact for incident management, patient safety and governance enquiries. Support the implementation of Trust patient safety and clinical governance strategies, ensuring learning is shared and outcomes monitored.
Undertake initial assessment of incident reports, escalating, reallocating or adjusting reports as required. Quality check completed investigations, approve reports for closure where appropriate, provide guidance to investigators and escalate complex cases for further review.
Support patient safety reviews commissioned by the Emerging Incident Review Group (EIRG), including coordinating meetings, taking minutes, monitoring action plans, tracking deadlines and sharing learning outcomes.
Maintain and update divisional risk registers, support clinical audit programmes, mortality reviews, NICE compliance, quality assurance initiatives and external inspections.
Extract, analyse and present incident, risk, audit and governance data to support assurance reporting, compliance monitoring and service improvement.
Provide administrative support to the Divisional Quality Board and governance groups, including arranging meetings, maintaining action logs and producing reports and presentations.
Support the delivery of governance training, staff communications, newsletters and intranet content.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
“ We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).”
To view the main responsibility, please see the attached the Job Description and Person Specification.
