Support Worker
SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE!!!!!
Location: Dunmurry
Salary: £25,394.88 per annum
Contract: Permanent
Hours: 35 hours per week (rota including mornings, evenings, weekends and waking nights)
Our Clients are a cross-border charity dedicated to supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and transform lives through compassionate, person-centred support.
We're looking for caring, motivated and reliable Support Workers to join our our client service in Dunmurry. If you're passionate about helping people overcome barriers and build brighter futures, we'd love to hear from you.
What You'll Be Doing
As a Support Worker, you'll play a vital role in supporting individuals to improve their housing, health and wellbeing while promoting independence and positive outcomes.
Working as part of a multidisciplinary team, you will:
- Provide a warm, welcoming first point of contact for service users and visitors.
- Support individuals through engagement, practical assistance and personalised support plans.
- Build trusting relationships with service users using a housing-led, trauma-informed and harm reduction approach.
- Assist service users to access appropriate services, activities and community resources.
- Support the day-to-day running of the service, including reception and building management duties.
- Maintain accurate records and contribute to effective communication within the team.
- Complete health and safety checks and help maintain a safe environment for everyone.
- Work collaboratively with colleagues to deliver high-quality, person-centred support.
What We're Looking For
We're looking for someone who is compassionate, organised and committed to making a positive difference.
Essential Criteria:
- 3 GCSEs (Grade A-C), including English and Maths (or equivalent).
- At least 1 year's paid experience in a relevant support role or 2 years' relevant volunteering experience.
- Good communication and interpersonal skills.
- Good IT skills and experience maintaining accurate records.
- Understanding of homelessness and the challenges that can lead to it.
- Knowledge of risk assessment and safeguarding practices.
- Ability to work effectively as part of a team.
Experience supporting children and families or vulnerable adults is desirable.
Employee Benefits
We value our employees and offer an excellent benefits package including:
- 35 days annual leave, increasing with length of service
- Paid sick leave
- Enhanced maternity and paternity pay
- Contributory pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers Club
- Blue Light Card discounts
- Ongoing training, learning and career development opportunities
Our Values
Everything we do is guided by our core values:
- We celebrate the potential of people.
- We put our words into action.
- We aim to take a wider role in civil society.
- We believe in rights and responsibilities.
If these values resonate with you, we'd love you to join our team.
Additional Information
- This role operates on a 7-day rota, including mornings, evenings, weekends and waking nights.
- Appointment is subject to an Enhanced Access NI check.
- NISCC registration is required. If you are not currently registered, registration must be completed during your probationary period.
Apply today and help make a real difference to the lives of people experiencing homelessness.
Pay: £25,394.88 per year
Work Location: In person
