The Presales Consultant is a critical enabler of Wanstor's growth, acting as the technical and strategic bridge between customer requirements and the solutions we deliver. This role contributes to the success of the sales team by shaping compelling, technically sound proposals that demonstrate the value of our managed services portfolio.
This is our first dedicated Presales hire and will give you the chance to shape and own how Presales works here at Wanstor!
Working closely with Account Managers, Solution Architects and Delivery teams, you'll design solutions that are technically robust, commercially viable and aligned to customer business objectives. While you'll work across Wanstor's full portfolio of services, your primary technical focus will be Microsoft 365 and Modern Workplace solutions, supported by a solid understanding of networking, cloud infrastructure and security technologies to ensure complete end-to-end customer solutions.
Responsibilities
Customer Engagement & Solution Design
- Collaborate with Account Managers to understand customer requirements, business objectives and technical environments.
- Lead discovery sessions and technical workshops with prospective customers.
- Design tailored solutions across Wanstor's portfolio, with a particular focus on Microsoft 365, Modern Workplace and collaboration technologies, whilst considering wider networking, infrastructure and security requirements.
- Create high-quality solution proposals, statements of work (SOWs) and technical documentation.
- Advise customers on Microsoft 365 best practice, helping them maximise productivity, collaboration and security.
Sales Support
- Deliver compelling technical presentations, demonstrations and proof-of-value sessions.
- Support bids, RFPs and tenders with technically sound and commercially aligned proposals.
- Work closely with Sales, Architecture and Delivery teams to ensure solutions are deliverable, scalable and commercially successful.
- Act as a trusted technical advisor throughout the sales lifecycle, helping customers understand the business value of proposed solutions.
Internal Collaboration & Knowledge Sharing
- Collaborate with Architecture, Practice Leads and Marketing to develop and maintain standard solution offerings.
- Capture lessons learned from projects and contribute to the continual improvement of presales processes and documentation.
- Stay current with Microsoft's roadmap, emerging technologies, strategic partners and wider MSP trends.
- Share knowledge across the business, helping develop technical capability within the wider team.
- 5+ years' experience in a Presales, Solutions Consultant or Technical Account Management role within an MSP or IT Services provider.
- Strong technical understanding of managed IT services, with Microsoft 365 as your primary area of expertise.
- Experience designing solutions across Microsoft 365 technologies such as Microsoft 365, Teams, SharePoint Online, Exchange Online, Entra ID and Intune.
- Good understanding of Microsoft security capabilities, including Conditional Access, Microsoft Defender and identity management principles.
- Broad knowledge of networking, cloud infrastructure and cybersecurity, allowing you to design complete end-to-end customer solutions.
- Excellent written, verbal and presentation skills with the ability to translate technical concepts into business value.
- Experience producing professional proposals, solution documentation and customer-facing presentations.
- Ability to build trusted relationships with customers and internal stakeholders.
- Commercial awareness with the ability to balance technical excellence with customer outcomes.
Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
Team Spirit: Join a friendly team and engage in various social events organised throughout the year.
Wanstor is an award-winning IT Solutions Company celebrating its 22nd year in business. The company has grown year on year and now has a team of over 240 staff. With IT Support Offices in central London and regional field-based IT Support, we are well placed to meet our customers’ needs for a quick response.
We provide a range of hosted and deployed services for customers small and large. Our hosted solutions include hosted Email (Hosted Exchange), Hosted online back-up, Hosted Desktop, and Hosted Network Monitoring. Wanstor provides a full support service which includes a 24-hour helpdesk, network monitoring and on-site support.
Wanstor’s clients provide a wide variety of fascinating opportunities for motivated technical staff. We employ service-oriented technical experts to work within our service team delivering a variety of hosted and deployed solutions.
We are a growing company with dedicated teams managing networks, storage and colocation. Our customers are some of the biggest brand names in the UK, and our consultants are some of the most skilled networking experts in the country.
As a service-centric organisation, we see people as our best competitive advantage as we strive to provide unsurpassed service to our customers. We expect a lot but at the same time are extremely supportive as we look to help realise each person’s potential in building a successful career with Wanstor.
Core Values
We align ourselves to a core set of values & behaviours:
For those who aren’t afraid to push boundaries and challenge the norm. Always one step ahead, we’re here to ignite innovation and propel businesses forward.
We know that when tech runs flawlessly, everything else follows suit – giving our customers the space to pursue their next bold idea.
We’re driven to stay curious and meet each challenge head-on, crafting future-proof solutions that empower others. We analyse, critique, and execute with precision, knowing excellence lies in the details and true support means always showing up.
Our track record reflects a commitment to real, lasting results that let charities care, cafés pour, and cities grow.
For those who drive forward and make good on every promise, we’re here.
We’ll always tell you what you need to hear, not what you want to hear. Navigating tech can be complicated, but the way forward shouldn’t be.
We keep it real, clear, and helpful, guiding you every step of the way
