Demonstrate a strong focus and drive to deliver and exceed revenue objectives and maximise conversion to achieve budget. Regular analysis of the business.
About Us:
Horwood House is more than just a hotel. With over 100 stylish bedrooms, 15 versatile meeting and event spaces, a state-of-the-art spa, and a destination restaurant, we offer an exceptional experience for leisure, business, and events. As a privately owned, independent hotel, we pride ourselves on warm, personalized service and a forward-thinking approach.
As the Sales Manager you will proactively source new leads for direct corporate business and develop all business opportunities through focused research and defining key industry types within the UK with a main focus on local and national areas. The Sales Manager will develop new business opportunities for the hotel in line with the budget.
Key Responsibilities and Duties
Conduct client showrounds, support with famtrips and drive a high conversion rate
Supporting on large enquiries and to ensure all new enquires are dealt with withinour response time and fully qualified, complete with a full proposal based on client’s requirements.
Responsible for negotiating with organisers understanding the key buying factors
Practice efficient and effective yield management in line with guidelines and maximize each and every sales opportunity, upselling as frequently as possible.
Support on the qualifying and chases for key pieces of business
Ensure effective diary management, ensure that all rates quoted are in line with the hotel sell strategy and control option business to maintain a clean diary and optimize conversion levels
Work closely with the Proactive Sales Team passing on any leads of potential new clients once qualified, building relationships with existing clients to seek further opportunities
Meet & greet clients when they arrive for their event and build strong customer relationships to ensure repeat business
Analyse refused business and ensure any business we do deny is for the right reasons for the business
Regular rebook calls on all confirmed/lost business
Carry out regular competitor calls to analyse pricing and availability trends in order to support in setting out strategy
Support in regular conversion days with the team and drive a hungry sales attitude in the office
Understand the competitive market place and suggest strategy to ensure the hotel stays ahead in the marketplace.
Ensure a full understanding of the hotel’s Sales budget for the year in order to
drive business forward and deliver this strategy to new and existing clients to meet annual revenue targets.
Completing the gap analysis on a daily basis
Skills required
Positive proactive attitude and good communication skills
The ability to multitask and prioritise your own workload
Strong negotiation skills
Excellent relationship building skills
Hungry attitude for sales
Benefits:
Canteen
Company events
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Ability to commute/relocate: Milton Keynes, MK17 0PH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
If this sounds like the ideal role for you, we’d love to hear from you! To apply for this role, please email your CV to [email protected].
