Job Description and Person Specification
Job Title: Healthcare Assistant
Reports To: Senior Carer / Registered Manager
Purpose of the Role
The Healthcare Assistant is responsible for providing high-quality, person-centred care and support to individuals in accordance with best practice, organisational policies, and relevant legislation. The role focuses on promoting independence, dignity, wellbeing, and choice while ensuring that service users receive safe and effective care tailored to their individual needs.
Key Responsibilities
- Deliver care and support in line with agreed care plans, policies, procedures, and regulatory requirements.
- Place service users at the centre of all care activities, respecting their wishes, preferences, and individual needs.
- Encourage and support service users to maintain independence, personal interests, skills, and social connections.
- Contribute positively to the effective operation of the service.
- Maintain accurate and up-to-date records of care and support provided.
- Report any changes in a service user’s health, wellbeing, or support requirements to the Senior Carer or Manager.
- Safeguard and promote the welfare of all individuals receiving support.
- Seek guidance and support whenever necessary to ensure safe and effective care delivery.
- Comply with all organisational policies, procedures, and professional standards.
- Participate in ongoing learning, development, and mandatory training activities.
Personal Care Support
Provide assistance with personal care activities, including:
- Bathing and showering
- Assisted washing
- Oral hygiene
- Toileting support
- Catheter care
- Hair care and grooming
Domestic Support
Assist with light household duties, including:
- Making beds
- Cleaning bathrooms
- General household cleaning
- Vacuuming
- Emptying waste bins
- Dusting
- Laundry duties, including washing, drying, folding, and storing clothing
Medication Support
- Administer or assist with medication in accordance with organisational policies, procedures, and training received.
Travel Requirements
- Travel between service users’ homes as required, including during adverse weather conditions.
- Accurately use any electronic or manual attendance monitoring systems where applicable.
Working with Others
- Build and maintain positive working relationships with colleagues and professionals.
- Work collaboratively with multidisciplinary teams to achieve the best outcomes for service users.
- Support service users in maintaining relationships with family members, friends, and others who are important to them, where desired.
Additional Responsibilities
- Demonstrate professionalism, courtesy, and respect at all times.
- Act as a positive role model and ambassador for the organisation.
- Identify opportunities for personal and professional development.
- Contribute ideas and initiatives that improve service quality and outcomes.
Professional Development
- Work in accordance with the Fundamental Standards and relevant legislation.
- Understand the regulatory framework governing care services, including Care Quality Commission (CQC) requirements.
- Complete all mandatory and role-specific training.
- Work towards relevant qualifications appropriate to the role.
- Attend supervision meetings, performance reviews, and observation sessions.
- Remain open to learning and continuous improvement.
Person Specification Qualifications
Essential
- Good spoken and written English.
Desirable
- Relevant Health and Social Care qualification.
Skills and Knowledge
Essential
- Strong written communication and record-keeping skills.
- Ability to maintain care plans and records accurately.
- Effective communication with service users, colleagues, families, and healthcare professionals.
- Ability to support individuals with daily living activities, including personal care, eating, dressing, and mobility.
- Strong problem-solving skills and ability to respond appropriately to changing situations.
- Understanding of health, wellbeing, safeguarding, and risk management.
Desirable
- Leadership skills.
- Experience supporting and mentoring new employees.
Personal Attributes
- Compassionate, patient, and caring approach.
- Reliable, professional, and trustworthy.
- Respectful of diversity, dignity, and individual choice.
- Flexible and adaptable.
- Ability to work independently and as part of a team.
- Full driving licence and access to a vehicle.
Experience
Essential
- Experience working with people who require care and support.
Desirable
- Previous experience in a care setting.
- Experience in a similar care role.
- Experience supporting individuals with additional or complex needs.
Values and BehavioursWorking Together
- Collaborate effectively with service users, families, colleagues, and partner organisations.
- Raise concerns appropriately and contribute to solutions.
Respect and Dignity
- Promote person-centred care and individual choice.
- Encourage independence and positive risk-taking where appropriate.
Equality and Inclusion
- Treat all individuals fairly and without discrimination.
- Respect and uphold human rights.
- Support individuals to voice concerns and ensure concerns are addressed.
Commitment to Quality
- Strive for excellence in all aspects of care delivery.
- Welcome feedback and use it constructively to improve performance.
- Recognise personal limitations and seek opportunities for learning.
Compassion
- Treat everyone with kindness, empathy, and understanding.
- Deliver care that reflects the values, preferences, and needs of each individual.
Improving Lives
- Seek continuous improvements in service delivery.
- Promote wellbeing and positive outcomes for service users.
- Support individuals to achieve the best possible quality of life
This position offers an enriching career opportunity for those passionate about providing excellent care. Applicants should be organised, reliable, and committed to maintaining high standards of service.
Application form
(https://forms.gle/anAw5hWZiKhuqb9F7) Using this link to fill the application forms for Josephine Care Limited.
Pay: £14.89-£15.26 per hour
Benefits:
- Company pension
- Employee discount
- Flexible schedule
- On-site parking
- Paid training
- Referral programme
Work Location: In person
