Job Description
- Oversee daily front-of-house operations to ensure smooth service
- Lead, train, and supervise the service team to maintain high standards
- Handle customer enquiries and complaints professionally
- Coordinate effectively with the kitchen to ensure service quality
- Support the implementation of operational standards and KPIs
Requirements
- Minimum 5 years of experience in restaurant or front-of-house management
- Fluent in English and Mandarin Chinese
- Strong leadership and communication skills
- Responsible, proactive, and team-oriented
What We Offer
- Competitive salary
- Career development opportunities
- Stable working environment with a supportive team
Job Types: Full-time, Permanent
Pay: £12.71-£39.37 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Store discount
Work Location: In person
