ABOUT THE ROLE
Working as part of the Inventory & Manufacturing Centre of Excellence team, the Inventory Print Support Assistant role is critical for the monitoring and resolution of Print on Demand (POD) sales orders. This role also focusses on triaging internal POD related queries with additional tasks supporting the Stock Movements function which is responsible for the administration of warehouse movements and issue resolution within SAP.
Reporting to the Business Process Manager the incumbent will be responsible for monitoring, identifying and resolving discrepancies and issues with the automated POD process. They will then own the resolution of these issues with support from functional consultants, inventory, manufacturing and printers, escalating where necessary. The role will maintain and develop existing processes and provide analysis and data to support process improvements and business decisions/policies.
Duties of the role will include:
- Support the Inventory team with queries from the business related to POD orders, titles and conversions.
- Supporting the business-as-usual team in their daily functions and use of OUP’s automated ordering functions.
- Monitor and resolve S4 IDOCs related to OUP automated ordering.
- Supports steps to resolve production process inefficiencies and makes recommendations that result in a sustainable and cost-effective workflow.
- Ensure that all process and related documents are developed and maintained.
- Support the stock movements team with tasks (primarily purchase order resolution, inbound IDOC and stock wasting).
This is a 12-month fixed term contract, with the possibility of extension.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
