Job Overview
We are seeking a dedicated and organised Care Coordinator to join our team. The successful candidate will oversee and coordinate care services within a domicillairy care setting, ensuring the delivery of high-quality senior care. This role involves liaising with care staff, clients, and families to develop tailored care plans, supervise staff, and ensure smooth daily operations. The ideal candidate will possess strong leadership and communication skills, with a passion for providing compassionate care to older adults. A valid driving licence is essential for this role, as it involves travelling between care facilities and client homes.
Principal responsibilities
· Answering all incoming telephone enquiries.
· Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
· Processing new client referrals.
· Preparing appropriate documentation for Field Care Supervisors.
· Permanent allocation of Care & Support Workers to all client visits and ensuring all visits are always covered.
· Administration of all Individual Care & Support Agreements.
· Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
· Maintaining computer system up to date at all times.
· Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
· Ensuring all other records are kept up to date.
· To work closely with the Field Care Supervisor.
· To ensure compliance with all office systems and procedures.
· Assistance with wages and invoice processing.
· Production of reports and management information as required.
Qualifications
- NVQ level 3 in Health and Social care preferred
- Excellent communication skills, both verbal and written
- Competent in using IT systems for record keeping and reporting purposes
- Knowledge of care planning processes (Access and Peolple Planner)and regulatory requirements in adult social care
- Minimum 1 year experience in similar care coordination role.
- This role offers an opportunity to make a meaningful difference in the lives of older adults while working within a supportive team environment. The successful candidate will be committed to delivering compassionate, person-centred care through effective organisation and leadership.
Pay: £25,000.00-£27,000.00 per year
Work Location: In person
