Overview
Looking for an opportunity to shine as a Receptionist in a bustling mixed NHS/Private dental practice in Tadworth/Epsom? We're seeking a dynamic individual to join our team, whether you're looking for part-time or full-time work.
As our newest team member, you'll play a crucial role in our practice, utilising our user-friendly dental software for appointment bookings, administrative tasks like scanning and filing, and ensuring smooth operations day-to-day. No worries if you're not experienced – we provide full training!
Communication skills are key as you'll be managing appointments, patient interactions, and supporting our dental team. While dental or healthcare experience is a plus, it's not essential as we value a proactive attitude and eagerness to learn.
We offer a supportive work environment, competitive salary, and opportunities for professional growth. If you're ready to make a real impact on patient care and experience in our modern mixed NHS/Private practice, join us now!
Apply now to become our next Dental Receptionist, and join the family :)
Responsibilities
- Greeting patients warmly and professionally upon arrival
- Managing appointment scheduling and rescheduling efficiently
- Handling patient check-in and check-out processes with accuracy
- Answering phone calls, responding to enquiries, and directing calls appropriately
- Maintaining accurate patient records and updating information as needed
- Processing payments and insurance claims in accordance with practice procedures
- Organising patient files, correspondence, and other administrative tasks
- Assisting with general office duties to ensure the practice runs smoothly
- Supporting the dental team with administrative tasks as required
Experience
- Proven office experience, preferably within a healthcare or dental setting
- Demonstrated administrative skills, including data entry and record management
- Excellent organisational abilities with attention to detail
- Strong communication skills, both verbal and written
- Ability to work efficiently in a fast-paced environment whilst maintaining professionalism
- Familiarity with dental software or practice management systems is advantageous
This role is ideal for a motivated individual seeking a rewarding career in dental administration. Candidates should possess a friendly demeanour, organisational prowess, and a commitment to delivering outstanding patient care.
Work Location: In person
