About EIS
EIS is an educational company based in Gloucester Road and South Kensington area (London, SW7) seeking enthusiastic and confident applicants for permanent weekday shifts position who will work as part of the housekeeping team.
EIS is currently seeking qualified and resourceful applicants for the following full-time position.
About the Role
Job Title: Housekeeper
Department: Facilities
Location: South Kensington, London, England
Salary Range: £26,280 per annum
Contract Type: Permanent
Employment Start Date: As soon as possible
Application deadline: 16/08/2026
Interviews: In person, South Kensington
- Purpose of the role:
To maintain high standards of cleanliness, hygiene, and presentation across all buildings. The role ensures that rooms, kitchens, bathrooms, and common spaces are clean, safe, and welcoming, supporting a comfortable environment for residents, guests, and staff. Working hours vary between 8:30–16:30 and 9:00–17:00, Monday to Friday, with a one-hour lunch break. Weekend work may be required as needed.
- Reporting to
Reporting to the Housekeeping Manager
Person Specification:
· Knowledge of health and safety procedures
· Ability to maintain accuracy and attention to detail while working to tight deadlines
· Excellent organizational and communication skills
· Previous experience in the housekeeping or cleaning industry
Responsibilities
The duties listed below are not exhaustive. Additional duties may be assigned as required.
General Duties
1. Maintain high standards of cleanliness, presentation, and student care in all rooms and public areas
2. Create a warm, friendly, and comfortable environment for student
3. Follow the weekly cleaning schedule assigned by the Housekeeping Manager
4. Collect and return the master key and housekeeping worksheet from the Facilities Support Desk (FSD)
5. Always wear the provided uniform (apron/T-shirt) and required safety equipment
6. Report maintenance issues immediately via the helpdesk or to the Housekeeping Manager/Facilities Support Desk, especially in emergency situations
7. Respond promptly and efficiently to student inquiries and requests
8. Report any suspicious activity or individuals to the Housekeeping Manager
9. Provide access to pest control contractors in the absence of the Maintenance Manager
10. Assist residents with room access if they are locked out during working hours
11. Provide access to contractors (e.g. Circuit Laundry engineers, meter readers) when they attend during working hours
Cleaning Duties
Maintain cleanliness in all public areas, including:
1. Pavements in front of the building
2. Entrance doors and halls
3. Outdoor staircases and basement landings
4. Study rooms
5. Indoor staircases, corridors, and emergency/common toilets
Carry out a variety of cleaning tasks, including:
1. Vacuuming and mopping floors
2. Cleaning toilets, kitchens, and bedrooms
3. Dusting and cleaning furniture
4. Cleaning ovens, freezers, and dishwashers
5. Machine-washing kitchen towels, oven gloves, duvet covers, duvets, and pillow
6. Making beds and organizing rooms
7. Managing cleaning supplies and informing the Housekeeping Manager when restocking is required
8. Being available for spring cleaning as required
9. Assisting with storage checks as needed
10. Training new staff and agency workers as directed
11. Working across different buildings and collaborating with various housekeeping team members
Customer Service and Communication
1. Maintain regular communication with the Housekeeping Manager and Facilities Team
2. Ensure effective verbal communication with all team members
3. Communicate with students in the building as required
4. Provide support to visitors, staff, faculty, and students as needed
5. Direct students at the Facilities Support Desk (FSD) if unable to answer their question
6. Participate in FIE events where possible
Health, Safety, and Physical Environment
1. Maintain awareness of the physical condition of all building
2. Assist with weekly health and safety checks across all residences
3. Assist with fire drills in all building
4. Report faulty equipment or health and safety concerns immediately to the Housekeeping Manager
5. Participate in training sessions as required
6. Prioritize the health, safety, and welfare of residents, staff, and guests
7. Ensure compliance with all health and safety regulations
Application Process
Please send your CV, the contact details of three referees, and a covering letter as attachments to [email protected]. APPLICATIONS WITHOUT A COVERING LETTER WILL NOT BE CONSIDERED. In your covering letter, please include:
a) Where you saw this position advertised
b) What it is that interests you about this job opportunity
c) What skills, experience and knowledge you can offer to FIE in this capacity
All offers of employment are subject to satisfactory evidence of the right to work in the UK in accordance with Home Office guidance. Please note this position is not eligible for sponsorship under the Skilled Worker visa route.
Equality, Diversity and Inclusion
We are committed to fostering an inclusive working environment where diversity is valued and everyone is treated with dignity and respect. All staff are expected to demonstrate a commitment to equality, diversity and inclusion in their work and interactions.
Additional Information
- The postholder may be required to undertake occasional travel and/or work outside normal hours, depending on business needs.
- This job description outlines the main responsibilities of the role and is not exhaustive. Duties may change in line with organisational requirements.
Pay: £26,280.00 per year
Benefits:
Ability to commute/relocate:
- South Kensington SW7: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
