Job DescriptionJob Description
Job Title: Visitor Experience Duty Manager (Windermere Jetty Museum)
Location: Lakeland Arts (Windermere Jetty Museum | Abbot Hall | Blackwell | Lakeland Museum – currently closed, with Windermere Jetty Museum as a home site)
Reports to: Visitor Experience Manager
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Purpose & Key Objectives
This role is responsible for overseeing the daily operations of Lakeland Arts venues as a key member of the Visitor Experience team. Responsibilities include ensuring the safe and successful running of our unique cultural venues and leading visitor experience teams to maintain high standards throughout – from a warm welcome to a fond farewell, and everything in between.
Acting independently as the on-site Duty Manager, the role oversees all front-of-house operations and is integral to maintaining a safe and well-presented working environment. This includes upholding the highest standards of customer service and presentation, as well as supporting teams with health, safety, security, and maintenance-related matters. This role will be based at Windermere Jetty Museum as a home site but will eventually be trained to cover other venues for rota flexibility and emergency cover.
Careers - Lakeland Arts
Pay: £26,653.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
