Job Overview
We are seeking an experienced and dynamic Full Time Senior Sales Assistant to join our vibrant children’s fashion brand. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for retail management. This role offers an exciting opportunity to lead a team, enhance customer experience, and contribute to the growth of our brand within a fast-paced retail environment. The successful applicant will be responsible for overseeing daily store operations, driving sales, and ensuring exceptional service standards are maintained at all times.
Duties
- Lead and supervise the sales team to achieve sales targets and deliver outstanding customer service.
- Manage daily store operations, including opening and closing procedures, stock management, banking and visual merchandising.
- Provide training and support to team members, fostering a positive and motivated work environment.
- Organise staff schedules to ensure optimal coverage during peak hours.
- Engage with customers in a friendly and professional manner, offering personalised styling advice for children’s fashion needs.
- Maintain high standards of presentation and organisation within the store, ensuring merchandise is well-displayed and replenished regularly.
- Handle administrative tasks such as stock control, sales reporting, and processing transactions efficiently using POS systems.
- Assist in implementing promotional campaigns and seasonal displays to maximise sales opportunities.
- Utilise organisational skills to manage multiple priorities effectively whilst maintaining attention to detail.
- Communicate effectively with team members across different departments to ensure smooth store operations.
Qualifications
- Proven management or supervisory experience within retail environments, preferably in children’s fashion or related sectors.
- Strong leadership qualities with the ability to motivate and develop a team.
- Excellent communication skills, both verbal and written; multilingual or bilingual abilities are highly desirable.
- Demonstrated organisational skills with the ability to manage time efficiently under pressure.
- Experience in merchandising, sales management, and retail administration is preferred.
- Exceptional phone etiquette and customer service skills with a professional demeanour.
- Ability to work flexibly across various shifts including weekends if required.
- Previous experience in managing stock levels, visual displays, and promotional activities is advantageous.
This role offers an engaging environment where your leadership can make a tangible difference in delivering memorable shopping experiences for families while supporting the growth of our children’s fashion brand.
Pay: £13.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Store discount
Work Location: In person